Comments on: Restoring QuickBooks Backups

By: Kristin

Kristin — Tue, 07 Feb 2012 20:33:33 +0000

Hello,

I have QB 2010 installed on three computers…one desktop, and two laptops. I am trying to use QB online back up to back up my single company file from both laptops, daily, and it worked for a while. Now, however, it is only backing up on one laptop. I am wondering if I’m going to have to purchase the new version of QB and pay for two lisc’s, or is there a more simple, less costly solution?

Thanks for any help you can provide.
~Kristin

By: Charlie

Charlie — Mon, 05 Dec 2011 19:19:54 +0000

Lester, if your new version is the Australian version, you most likely can’t restore a backup from the UK version. The different national versions of QuickBooks aren’t compatible with each other.

By: Lester

Lester — Sun, 04 Dec 2011 10:52:08 +0000

I am not able to restore my old quickbook premier file(uk ver) with my new Quickbok accounting 2011(In Australia). It keep prompting that not able to restore backup file because it is not US version.

Appreciate your advise because my computer having the uk ver had crashed.

Thank you.

Kind regards,

Lester

By: Charlie

Charlie — Fri, 11 Nov 2011 22:20:30 +0000

Pat, not that I can think of at this time. You should have been able to do that, I believe, but I’ve not tried it lately. Keep in mind that if you do work with this, you can’t give the modified file back to them because it is converted and their product won’t open it.

By: Pat

Pat — Fri, 11 Nov 2011 22:15:49 +0000

I just installed QB Pro 2011. A client has sent me a backup file form the 2009 version. I can restore it but none of the passwords she has sent me will work. Am i missing a step ?

Thanks for your help

By: Cindy

Cindy — Mon, 07 Nov 2011 22:41:04 +0000

recall that question. Discovered my mistake in the restore in choosing the file name and location of the restore. It defaulted to desktop and I didn’t change to C drive. Those extra files are not on desktop when I restored over again.

By: Cindy

Cindy — Mon, 07 Nov 2011 21:29:17 +0000

Is is ok to delete these extra tlg, nd, lgb files (and the restored folder) from my desktop as long as I haven’t used my qbw files at all in the meantime (since sending to my accountant and getting his qbb file back to restore after his aje’s).

By: amron

amron — Wed, 26 Oct 2011 16:24:07 +0000

thanks very much for your help i will start from A hopefully i will be successful
thanks again

By: Charlie

Charlie — Wed, 26 Oct 2011 16:14:13 +0000

This is a bit difficult to follow, my apologies. It sounds like you are just moving the files over manually, rather than using the “backup” and “restore” features as described in this post. If you are manually moving things, you have to get ALL of the files and put them in the right place. You have an LMR file in the same folder as your QBW file on the source system. You need to move the original LMR file, without changing the name, and put it in the same location as the QBW file. Then open QuickBooks, and you should see your info.

If that isn’t working, it isn’t something that I can address any further in comments in a blog like this, as there must be something else that you are doing differently that I just can’t determine from here.

By: amron

amron — Wed, 26 Oct 2011 06:02:12 +0000

hi, its me again, i tried copying the quickbooks file to a different location on the hard drive and then when i tried opening up the loan manager i got a message that it cant be opened because the file name was renamed without ..lmr so i renamed my lmr file with the ..lmr and when i tried opening loan manager again i got the same thing happening, it keeps on creating a blank lmr file.
thanks again for your help!