Comments on: Solving QuickBooks Problems on 64 bit Vista

By: Stacy Taylor

Stacy Taylor — Fri, 20 Jan 2012 22:42:35 +0000

I run QB 2011 on Vista 32-bit, and this FINALLY fixed the problem I was having of not being able to email invoices to customers. I kept getting PDF Convertor errors, “missing component,” or “error – 30.”

After many frustrating months of searching for a repair,I ran the Diagnostic Tool mentioned in the link, and it fixed the error, and I just emailed some invoices with PDF’s attached! Thanks so much for sharing this link!

By: Toni

Toni — Mon, 12 Dec 2011 23:55:24 +0000

Thank you so much!!! Method 1 worked. Yippeeeee.

By: Angie S

Angie S — Thu, 22 Sep 2011 18:15:05 +0000

Thank you, Thank you, Thank you!!!!!!!

By: Alan

Alan — Thu, 08 Sep 2011 01:39:04 +0000

This problem with QB hanging at the end of a reconciliation killed me for quite a while, but it is a SIMPLE FIX. Just go into control panel / printers, right click the quickbooks pdf printer and UNCHECK THE “USE PRINTER OFFLINE” OPTION.
Don’t know how mine got clicked, but cleared the check mark and Voila no more problems !!!
Good Luck.

By: Ange

Ange — Fri, 29 Jul 2011 14:49:28 +0000

Thanks for the link to Intuit’s Knowledge Base article on this problem. Their pdfix tool seemed to solve the problem – but my interrupted bank reconcilation is scrambled now, so I’ve got to figure that out next. Maybe you have an article on that, too? You’re the best!

By: QuickBooks fails to send invoices on 64bit Windows 7. « JVHConsulting's Blog

Sun, 10 Jul 2011 23:29:53 +0000

[...] here’s a link for how to install/update the PDF printer port. http://qbblog.ccrsoftware.info/2008/10/solving-quickbooks-problems-on-64-bit-vista/comment-page-14/#… [...]

By: Joost van Haaren

Joost van Haaren — Sun, 10 Jul 2011 17:58:02 +0000

I ran into this problem today after installing QB2010 onto my 64bit Win7 machine. Even after all the updates applied to QB it still would hang when trying to send invoices.

After much pain & frustration, I ran across this link on Intuit’s site that proviced a PDF fix tool that ended up resolving the issue for me.
here’s the link to it: http://support.quickbooks.intuit.com/support/Articles/SLN40733

hopefully this helps everyone else too!

Thanks!

By: Charlie

Charlie — Thu, 09 Jun 2011 20:50:21 +0000

Scott, glad I could help. I need to update this article – I will be doing so later this year.

By: scott

scott — Thu, 09 Jun 2011 04:34:49 +0000

Charlie, if I was on the panel, the Nobel prize would be yours for “saving time and sanity”.

By: Sandra

Sandra — Wed, 18 May 2011 00:48:17 +0000

Thank you so very much. A few years ago, when I was using Quickbooks Pro 5, I had a similar problem with the Quickbooks PDF Converter and recently I had to upgrade my computer and software and couldn’t remember how to fix the email problem error. I knew it had to do with changing the printer port but I couldn’t remember exactly how it was done. I did research online and came across your page and your fix, Method 2 worked like a charm on my now Quickbooks 2008, THANK YOU!!!