Comments on: QuickBooks 2009 Release R5 and QuickBooks Messenger

By: Charlie

Charlie — Thu, 25 Feb 2010 17:19:03 +0000

I haven’t seen any indication that Intuit will give individual users control over this, but they never announce what the are going to do in advance. You can disable it on a workstation by deleting certain files on that workstation, but that is a brute force method.

By: Carla

Carla — Thu, 25 Feb 2010 15:16:28 +0000

Dare I hope there has been any update in the past year, either simplifying the disabling of this pest, or improving the individuals’ option of disabling it on their own pc? As mentioned, I also cannot find your instructions on disabling the individual’s pc use of this. My company’s admin also apparently likes this, but it is not mandatory that each individual use it, the admin just likes it for their own use (the rest of us have actual work to do).

By: Charlie

Charlie — Wed, 08 Jul 2009 23:46:34 +0000

Lorraine, you have to be logged in as the admin user to see that option…

By: Lorraine Hernandez

Lorraine Hernandez — Wed, 08 Jul 2009 21:36:35 +0000

I do not have the option on the drop down file to disable quick books messenger, I disabled it a while back and it came back on with no tab to disable it

By: Charlie

Charlie — Fri, 05 Jun 2009 02:13:59 +0000

Erica: The prior article talked about just renaming that EXE file to something else – then when you reboot your computer the Messenger shouldn’t pop up (until the next time you update your copy of QuickBooks). But, if your boss wants you to use it…

By: Erica

Erica — Tue, 02 Jun 2009 15:16:47 +0000

My boss, the admin, likes the messenger, but I have the same problems with it as everyone above. You said something about renaming the file for individuals. How do I get it off of my computer, bypassing my boss? I found the .exe file, but I can’t find a deny option in any security areas.

By: Charlie

Charlie — Wed, 20 May 2009 23:38:33 +0000

Steve, you should get an update notice in a short while (and it would be to a higher version, R5 is a couple of revisions in the past). If not, you can start the update by going to “help” then “update quickbooks” and clicking the “update now” button. Do this when you have some free time, as it may take awhile (not, for example, on “payroll day” if you use QB for payroll…).

By: Steve Sanders

Steve Sanders — Wed, 20 May 2009 16:55:59 +0000

I have QB Pro 2009 just installed with auto update turned on. Do I have to manually update to get release 5? Thanks

By: Donna Marino

Donna Marino — Wed, 20 May 2009 14:00:41 +0000

I truly think the messenger should be an individual option. That is the most aggravating feature I’ve ever come across. I really don’t care who is logging in and out. It stops my production when this happens.

By: ShirlGirl

ShirlGirl — Tue, 21 Apr 2009 15:27:11 +0000

THANKYOU!!!!!!!!!

That messenger has been a thorn in the you-know-what, suspending Everything for up to a full 7 seconds, and when you have 12 people bouncing in and out of 4 companies all day this is a ‘virtual’ nightmare. So THANK YOU for the disable!

Perhaps Intuit should make Messenger an OPTION rather than a default for the few customers for which this is a service.