Comments on: Review: Intuit PaymentNetwork

By: Charlie

Charlie — Fri, 18 May 2012 19:27:11 +0000

Boris, you stated this in my other blog, as well as in the Intuit Community Forum, and my answer is the same in each case.

This article/discussion is about Intuit PaymentNetwork. Your reference is to Intuit Payment Solutions, and that is a totally different product. It is a totally different group of support and sales people. The difficulties that you had there have no connection to Intuit PaymentNetwork (IPN) as we are discussing here. You would never see that kind of issue with IPN.

That isn’t to say that Intuit is off the hook in your case – I can’t say much about your particular case without knowing a lot more. I’m just saying that it has no bearing on the discussion on IPN.

I used Intuit Merchant Services years ago and I didn’t like how things worked, so I no longer use them. IPN has been very different, I haven’t had any problems here.

By: Boris

Boris — Fri, 18 May 2012 17:13:47 +0000

We switched to Inuit Payment Solutions and Intuit Payment Processing. It was not a good experience at all. As I read other reviews on websites about holding money “hostage”, I was leary, but the Inuit brand kept us proceeding. It was a nightmare to say the least. They held our money hostage for 12 months. thousands and thousands of dollars. no call backs. no customer services. horrible response from their VPs, directors, etc. Finally, after 12 months, they released the money and shorted us. We requested an accounting of our money and, again, no call backs, no response, no service. THIS IS THE WORSE COMPANY. THEIR LEADERSHIP should not be running a company like this. I wish there were more review sites so i can warn others about our terrible mistake to go with Intuit Payment Processing

By: New Features in Intuit PaymentNetwork : QuickBooks and Beyond

New Features in Intuit PaymentNetwork : QuickBooks and Beyond — Thu, 12 Jan 2012 17:02:46 +0000

[...] service has been around since 2009 and has evolved quite a bit since I wrote my first review article about it. Why do I like it? Because there is no monthly fee, and no discount rate. My cost to [...]

By: Cynthia

Cynthia — Tue, 15 Jun 2010 21:49:04 +0000

Thanks for the posts all! I just signed up for this service. I just read that it will connect to a webpage….

Let customers pay from within your web site! If a lot of your customers visit and purchase items on your web site, make it easy for them to send payment through IPN (Intuit PaymentNetwork). Add a Pay by IPN button to your site, and PaymentNetwork speeds clients through the payment process, charging them the price you set.

By: Gregg

Gregg — Wed, 28 Apr 2010 21:00:49 +0000

A phone call to Intuit support confirms it is only for transactions between US Banks.

–g

By: Charlie

Charlie — Tue, 27 Apr 2010 22:40:02 +0000

Greg, I can’t say if it would work with bank accounts in other countries. You would have to check with them. I have a feeling that it will be a US-only product, but I can’t say for sure.

By: Charlie

Charlie — Tue, 27 Apr 2010 22:36:35 +0000

Phil, it has its place in my business. It works very cleanly, but I tend to use it only if there are larger payments (where the normal bank fees would be way too high) or where there is someone who doesn’t want to use PayPal or a credit card for some reason. I can’t link it into my normal web site, which is where most of my payments come from. It doesn’t really link into QuickBooks (they have an integration, but it is IIF and I don’t like that). And most of my customers don’t want to bother with the hassle of setting up an account. For repeat customers and large amounts, it fits the bill nicely. When I do get a customer set up with it, things work very smoothly and reliably.

By: Gregg

Gregg — Tue, 27 Apr 2010 20:28:26 +0000

The website says request payment from anyone with an email address, but it appears that they will need a US Bank account to fund the payment as well. Is this true or can it be funded with bank accounts from other countries as well?

By: Phil Johnston

Phil Johnston — Tue, 27 Apr 2010 17:40:50 +0000

Hi Charlie,

After half a year of use, how do you like the Intuit PaymentNetwork?

Thanks,
~Phil

By: Karen Magno

Karen Magno — Wed, 07 Oct 2009 16:03:24 +0000

Thanks for the well written review. Hopefully over time if they can make the following two changes (1)Process payments faster and (2) provide for links on a website they will be a strong competitor to Paypal.