Process credit/debit cards and ACH (E-check) all from within QuickBooks. Installation is quick and easy!

QuickBooks and Windows 7

| October 27, 2009

Back in July I wrote an article about QuickBooks on Windows 7 RC and Internet Explorer 8, where I talked about QuickBooks 2009 on the pre-release version of Windows 7. Since that time we have had the public release of Windows 7, and the release of QuickBooks 2010, so it is time that I revisited this subject.

(modified 11/9/2009) Please note that all of my examples in this article are based on the 32 bit version of Windows 7 – I’ll mention the 64 bit version later at the end of the article. Also, I’m working with the US versions of QuickBooks here – the non-US versions tend to be about a year behind the US versions from a technical standpoint.

 

For my tests this time I started with a “clean” install – formatting the hard drive and installing a new copy of Windows 7 and all of my software, rather than upgrading the existing system. This can make the task take longer, but you do avoid bringing along a lot of baggage from your older system. Please note that your results may vary from what I see – there are many factors involved. The amount of memory, the type of processor, system drivers that you have installed, upgrading versus clean installs – all these (and more) can affect how your installation experience works out.

How To Run QuickBooks on Windows 7

There are three ways to run QuickBooks on Windows 7, the choice depends a lot on your hardware, version of Windows 7, and version of QuickBooks.

  • Running it as a regular program.
  • Running with Vista or XP Compatibility.
  • Running with XP Mode Virtual feature

Windows 7 is very compatible with Vista from a programming standpoint, so supposedly any program that runs on Vista should run on Windows 7. We also had an XP Compatibility mode with Vista, which many people used to get older versions of QuickBooks running there – but sometimes that took a lot of work. The new feature in Windows 7 is Windows XP Mode – and if you have the right kind of computer hardware this can work wonders!

QuickBooks 2010 on Windows 7

This version of QuickBooks is the only one supported on Windows 7 by Intuit technical support, and I had no trouble running it on my 32 bit system. There are a few problems that people have run into, but they tend to be problems that involve trying to get around certain features in Windows, or that are created by upgrading your system (and software) from an older install.

QuickBooks 2009 on Windows 7

Although this isn’t supported officially, I had no trouble with QuickBooks 2009 on this system. Please note that the first thing I did after installing the program, before trying to open any data files, was to use the automatic update feature to make sure that I had the most current update. This is very important.

QuickBooks 2008 on Windows 7

This version is supposed to be Vista Compatible, and I do run it on my Vista system. In theory it should run fine, just like the 2009 version. However, I did run into some odd problems. Unfortunately the problems vary with time and aren’t always reproducible.

At this time I’m finding success in running this in Vista Compatibility Mode. I’m still exploring what the problem is here.

Right click on the desktop icon for QuickBooks 2008 to get the context menu:

img015

 

Select Properties, and click on the Compatibility tab

image

In my current system I put a check in the compatibility mode box and selected “Windows Vista” for the mode. At this time it seems to make this copy of QuickBooks happy…

QuickBooks 2007 on Windows 7

Again, a version of QuickBooks that should be Vista Compatible. I run it on my standard Vista system, but I usually recommend that people not try it in a production environment. With Windows 7, I had a lot of trouble. Even trying the Vista Compatibility mode as I described above didn’t make this installation trouble free.

In this case I was able to get it to work, but I had to use the Windows XP Mode feature that I’ll describe in more detail in the next section.

QuickBooks 2005 on Windows 7

I jumped ahead to the 2005 version, passing over the 2006 version. 2006 and older versions are no longer supported by Intuit in any way. I wanted to try an older version, one that uses the “old” database system (the 2005 version was the last US version to use it). Note that the method I describe here, for 2005, worked for the 2007 version and should work quite well for the 2006 version.

Windows XP Mode is fairly technical to set up, and you need a fairly new computer to be able to use it. This is an updated version of the Windows Virtual PC system that I described in my article last year on QuickBooks in a Virtual PC, but Microsoft has made vast improvements on this feature. Please note that you must have Windows 7 Professional, Enterprise or Ultimate to be able to use this feature.

I can’t go into all of the details here, as the steps will vary with each different computer. Open Windows Help and do a search on XP compatibility and you will get step by step instructions.

imageOne of the first steps that you will take is to confirm that your PC can support Windows XP mode. You may find that your computer won’t support it – if not, buy yourself a new computer (or a newer copy of QuickBooks). Microsoft provides a very simple to use detection tool that will examine your computer and tell you if it can support this mode.

imageIn my case I had to implement some changes in my system BIOS, which wasn’t that difficult for me – and Microsoft’s instructions were very detailed.

After configuring the hardware you have to download two products from a Microsoft web site, and install them – Windows XP Mode and Windows Virtual PC. There is no charge for these products, and the instructions were very detailed and easy to follow.

In a nutshell, you are setting up an “XP Computer within your computer” – a copy of Windows XP that will run within your copy of Windows 7 – and then you install your software there. The programs think that they are running on a copy of XP, so the compatibility issues usually go away. With Windows 7 Microsoft has made this chore very simple and fairly automated, once you get it set up properly. I have to say, I’m impressed.

Once installed, your copy of QuickBooks will show up in your Windows program menu in the Windows Virtual PC folder. Run the program from this menu, it looks just like you are running it on your desktop like any other program.

imageA special note – when you try to install QuickBooks 2005 you will run into errors with the Flash driver, most likely. To get around this, don’t run the “setup” program on the CD in the root folder. First, open the ThirdParty folder, find the DonNET11 folder, and run dotnetfx. That installs the .NET 1.1 runtime that you need for QuickBooks 2005. Next, go to the QBooks folder and run Microsoft Installer file (instmsia). This will install QuickBooks while skipping the Flash install.

Here it is, QB 2005 running on Windows 7

image

NOTE that I did NOT try this for multi user mode or shared use. I do NOT recommend doing this even if it is possible, you won’t like performance. Better to upgrade.

A Word of Caution on Virtual PC’s

Remember that your Virtual PC is just like a separate computer – if you run it in stand alone mode and use your web browser, it is most likely not protected by your virus protection and firewall software that is installed on your computer. So be careful how you use it, and other programs that you may install there.

You May Still Have Problems

If you still have problems with QuickBooks running in Windows 7, your first stop should be the Intuit Windows 7 Support Site. This is where they will be posting information about Windows 7 and the various problems that people run up against.

To summarize a few of the things they have found:

  • You must have Internet Explorer enabled. Windows 7 lets you turn it off so that you can use a different browser, but QuickBooks will not open your company file if IE isn’t enabled.
  • Google Desktop may make QuickBooks crash if you use QuickBooks in XP Mode.
  • PDF printing problems and crashes may occur if you installed QuickBooks on Vista, and then upgraded your system to Windows 7. This is particularly a problem on 64 bit systems as has been discussed in other articles.
  • Windows Explorer Script Errors are an intermittent problem that can occur when looking at certain features within QuickBooks – just click “yes” to continue and the problem is bypassed. They haven’t (at the time this is being written) figured out what is going on there.
  • QuickBooks Search not working with latest version of Google Desktop: There are a bunch of issues here. Support for the special QuickBooks compatible version of Google Desktop has been dropped as a feature starting with the 2010 version, and there are different versions of Google Desktop floating around

64 Bit Windows 7

(Updated 11/9/2009) Vista 64bit systems have always had a troubled relationship with QuickBooks, as I have discussed before.  If you are trying to use an older version of QuickBooks you will continue to have problems with Windows 7 on a 64 bit system. I strongly recommend that you only use a 2010 release of QuickBooks on Windows 7 64 bit systems. My initial install on that kind of system worked perfectly – Intuit is using an updated PDF driver. The 2009 version may work IF you update it to the most current release. Older versions will have problems with generating PDF files and reconciling accounts.

Did this article help? Let me know!

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Category: QuickBooks 2010

About the Author (Author Profile)

Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70′s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor. Look for Charlie’s articles in the QuickBooks and Beyond blog, as well as his California Wildflower Hikes blog.

Connect with Charlie at Google

Comments (136)

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  1. Charlie says:

    One extra note – I was using Windows 7 Professional version.

  2. privatename9 says:

    So what software can I buy that ISN’T quickbooks. While I don’t want to take the time to learn new software, I am tired of Quickbooks not supporting new Windows formats in exchange for “pay me money”. I just bought QB 2009 within the last 6 months. I had to do this because I just spent the past 4 years using their online version at ($600/year) and they didn’t want to offer the software to me for me to get all the data located on their servers. And the older version of course wouldn’t install on Vista. Now I just got a new computer and am running windows 7 OS, and now they are forcing me to buy new QB software. I’m tired of QB, they are not customer centric, they are money mongers in my opinion.

    GREAT article, BTW, and thank you so much for the info!!

  3. Charlie says:

    It is always difficult to keep all copies of all products up to date when Microsoft comes out with new releases.

    Note, however, that I haven’t been having any trouble (so far, and I don’t expect any) running the 2009 product on Windows 7…

  4. Hi Charlie,

    Thanks for the wonderful post! I’ve been running QuickBooks Entgerprise 10.0 with Windows 7 for about three weeks now and I’m experiencing one problem that tech suppot hasn’t been able to fix.

    When I try to Get Online Payments – Automatic Credit Card Billing or Virtual Terminal Plus I get a message that I need to install an ActiveX component called QBMASSyncCom1, but it doesn’t offer up the download. Any ideas?

    • Charlie says:

      Ruth, I don’t use that feature, so I don’t have any first hand experience. It isn’t clear if this is a QBES 10 problem or a Windows 7 problem. Have you tried the feature in QBES 10 on a Vista system? Or tried QBES 9.0 on Windows 7?

  5. Dennis Piper says:

    I am running Windows 7 64Bit with Enterprise version 2010. I am able to connect to my Company file with no problem. However, I cannot connect to any other 2010 QB data files for other clients.
    Dennis Piper

  6. Dennis Piper says:

    All file are on the Server. ANd yes I did the Data Manager Scan on the Server and it say all the data file. When I try to open other data file, I just bomb

  7. Charlie says:

    Dennis, I’ve not run into that problem myself. It is odd that some would work and not others.

  8. Alfred says:

    The past hour I have been desperately getting Quickbooks 2009 Premier to work with Windows 7 and all I get are crashes. Saving anything to PDF was impossible. And I tried everything in the book. I will not purchase another Intuit program. It just doesnt make sense to spend $170 everytime a new version of Windows comes out.

  9. CharlieM says:

    You say “… 2006 and older versions are no longer supported by Intuit in any way …” this may be true in the US and Canada but not in Europe. Intuit dropped MC (multi currency) support in version 2008, a large number of European traders relied on this feature. Those of us who had MC enabled in QB 2005 or QB 2006 are now paying for QB 2008 but still have to use 2006 and the version is still officially supported by Intuit here. It is outrageous that Intuit have done this to us. I will follow your instructions above to see if I can get 2006 working on my windows 7 PC, thanks for taking the time to post them.

  10. Charlie says:

    CharlieM – all of my posts relate to the US Editions, which I work with. I do see the Canadian, UK and Australian versions sometimes, but I rarely work with them.

    I can’t say if you will have success with Windows 7 with non-US editions, I’ve not tried it. I do know that there are some big problems with the current release of some non-US editions when it comes to Windows 7 compatibility, particularly when looking at third party integrated products.

  11. Jeff says:

    I’m using QB Pro 2009 on Windows 7 Ultimate 64-bit with no problems except that it needs IE to remain installed in order to run.

  12. Charlie,
    As a QB ProAdvisor, this can save a lot of time and help so much in troubleshooting. I really appreciate the info. Thanks!
    Kathy C

  13. Caleb says:

    Has anyone beeen able to get QB Pro Timer run successfully Windows7 64bit? How about Time Tracker on Windows7 32 or 64bit?

  14. Hi Charlie:

    Wonderful piece of information. I generally try the new operating system or new version of QB (as QB Proadvisor) around end of Dec or early Jan so that most of the initial bugs are taken care of in their first service pack – SP1.

    Your article makes me feel most comfortable – if any client wants to install QB on Win 7.

    I appreciate.

    With best wishes.

    Milan
    BZ Bookkeeper

  15. Debby says:

    Jeff – Have you tried opening up any client qb’s files on your 64 bit Win 7 or has anyone else? What about with 32 bit Win7?

    I am trying to decide which Win 7 to get – Ultimate 64 bit or 32 bit.

  16. Charlie says:

    Debby, I’ve opened client files on Windows 7 on a 64 bit system – but they are all QB 2010 files. I have not tried working with client files from older versions on the 64 bit system.

  17. Kayla says:

    I read your article while waiting on hold with Quickbooks to see about getting a discout on QB 2010 since I just purchased QB 2009 and now have a new computer with WIndows 7. (THe discount wasn’t significant, pretty much the same as any upgrade) I was glad to come accross your blog in a timely manner, Now I am going to just stick with my 2009 version and see if I can make it work. After checking for updates of course. Thank you for taking the time to share your knowledge, You are now on my favorites list.
    Kayla Rich

  18. will says:

    Quickbooks 2005. I just discovered that in order to download Windows XP mode and Virtual Windows PC you need to be running Windows 7 Professional or Ultimate, which is an upgrade to the Windows 7 Home Premium that came with the computer I just bought 2 days ago. Back to Staples today to purchase that, I guess, still cheaper than buying Quickbooks 2010. I’ll let you know if that works, thanks for your site, your on my favorites now , too.

    • Charlie says:

      Will, I did mention that in the article, although the mention was very brief.

      With ANY of the Microsoft operating systems I never recommend using any edition that is labeled “home” when in a business environment. There have been limitations that cause problems in many of the “home” editions going back to XP…

  19. Dennis Nakker says:

    I purchased a new laptop with Windows 7 Home Premium. I’m unable to get QBPro 2010 to download on this. I get an error message: “Third party components are not found. Installation will be interupted.” Is this due to the IExplorer issue?

    • Charlie says:

      I’ve seen several comments about this on the Intuit Community forum, but I’ve not run into it myself so I can’t test things. I have two suggestions to try:

      1) Go to http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1006369 and download a copy of the appropriate installer, and use that. The key codes on your CD will work with the downloaded version as well. I believe that this will install properly.

      2) If not, go to the Microsoft download site and download/install the .NET 3.5 product before trying to install QB.

  20. will says:

    Thank you Charlie, I’m just getting back and am going to give it a try.

  21. Jerry says:

    JUST INSTALLED WINDOWS 7 64BIT UPGRADE FROM HOME PREMIUM WITH QB 2008. EMAIL OPTIONS NO LONGER AVAILABLE IN PREFERENCES. HOW CAN I EMAIL FROM QB. FAX IS OK.

  22. Charlie says:

    Jerry, how do you want to email? Using the Intuit Server or Outlook? If via Outlook, do you have Outlook installed? Was it installed before or after QB? If you want to use Outlook, try doing a “repair” on your Outlook or Microsoft Office installation.

  23. JERRY says:

    Charlie: Am using Outlook Express with XP on one PC. Installed Windows 7 on a notebook and no email options are available in the “send forms” preference in QB 2008. Would like to email from QB with Windows Live Mail. Possible? or what other options are available to email.

    • Charlie says:

      Jerry, according to the QuickBooks help file, it should work with Outlook Express if you have a profile configured. If you don’t see it as an option, then QB isn’t recognizing that it is there. I can’t debug this for you without having hands on the computer.

      Windows Live Mail isn’t an option.

  24. JERRY says:

    Charlie In addition, am emailing successfully on another PC with Vista.

  25. Jerry says:

    CAN I INSTALL OUTLOOK EXPRESS OR WINDOWS MAIL IN WINDOWS 7?

  26. Jeff says:

    Regarding your installation of XP Mode on Windows 7: did you install it into the 32-bit or 64-bit version of Windows 7?

    As far as I know, the VM hosts the XP instance as 32-bit regardless of the host OS, so it “shouldn’t” make any difference. But I’m going to be installing Win 7 x64 and XP Mode in a few weeks and hope to get all my old QB versions working, one way or another (and hoping to avoid a dual-boot).

    Thanks for all the info. Great work!
    -Jeff

  27. Sue says:

    Thanks for the workaround on installing QB2005 in WindowsXP mode; I tried your workaround but it would not install the installer file, “instmsia”, saying it was the wrong OS

    • Charlie says:

      Sue, that is odd, because that normally is something where I’d say your operating system is out of date, but you don’t install your own operating system in this situation! I installed from a CD, not a downloaded copy of the program. Are you using a CD? You might look for the QB installer that is in a subfolder on the CD. Other than that, I’d have to have my hands on your system to see.

  28. Holly says:

    Hello, thank you for all the great info! I am currently running QB POS 8.0 multistore, QB Enterprise solutions 10 R2, 64bit OS and I am about to upgrade to Windows 7. I have been having some problems getting my Intuit “storefront” (website) to sync up with my QB POS 8.0. I am wondering now if it has anything to do with the 64bit OS? The Enterprise synced up fine. (after 2 weeks of research on my own of course on how to do with zero assistance from Intuit tech support…But that is a whole other topic!)

    If you are in anyway familiar with this and possibly know the answer, I appreciate it in advance! :-)

  29. Dino says:

    Hi Charlie, thanks for this article – you confirmed what I had been experiencing in trying to get QB2006 UK running on Win7 Ultimate x64 (it installed, but would crash as soon as you try to launch QB!).

    I’ve got some more useful info for you, though…

    I decided to uninstall QB2006 and try install it using XP Mode. It installed, but when I tried to open any of the existing company files, it said it wanted upgrading to “V15.OU R8″. So, I installed the Update CD with that version on the back, which seemed to install OK, but when I tried to open up the same company files again, I got the same error message. I finally gave up on the idea!

    Here’s why I didn’t try any further. The reason that I needed to get this working is that I’ve developed a bespoke application for my client, who uses QB2006UK. As a developer using purely Microsoft technologies, I wanted to move from XP Pro to 7 Ultimate x64 so that I can make full use of my machine’s memory (yes, Visual Studio 2008 EATS memory for breakfast!). The problem though is that I wondered that, even if I got QB2006UK to work under XP Mode, would my bespoke app be able to “talk” to the QuickBooks file as before?

    In the end, to make the changes I needed, I had to dual-boot into the previous XP Pro install I had to make the changes needed – but obviously, this makes it a nightmare for me to manage this application in the future! :S

    Anyway, thanks again!

  30. Charlie says:

    Dino, no way would I want to try using QB 2006 UK on a 64 bit system. That product uses older technology (it isn’t as up to date as the US 2006 version) and there are things in there that are known to have problems in the 64 bit environment.

  31. Dino says:

    Hi Charlie,

    That’s interesting to know. However, I don’t really have a choice. I MUST use Win7 x64 for my general development work. It’s my client that wants to keep using QB2006UK because of the costs he’s already had to pay for it. Personally, I think it’d address some of the issue he’s been having with the QB file size getting too big. But because Intuit didn’t exactly give him great support (despite him paying the extra money for such support!), he feels reluctant to rock the boat too much.

    This of course gives *me* a problem, in that it means I have to keep a version of XP Pro on my machine to be able to support his app. NOT good! :(

  32. Charlie says:

    That is why I use VMWare Workstation to keep copies of various combinations of operating system, version/year of QuickBooks, and my own software, for testing and development purposes. It make life for a QB developer much simpler. In my situation I have to support the US, UK, Canadian and sometimes the Australian release of QuickBooks, on XP, Vista and Windows 7. You can’t install all of these products on the same computer (the different national versions interfere with each other). VMWare makes my life simpler

  33. Becky says:

    Hi Charlie,

    I am a Quickbooks pro advisor and just purchased a new laptop with and installed QB Pro 2009. I first had problem installing it. Then I had problems running it, then it worked fine until I tried to open a clients file and it made me download the new upgrade. I keep getting a message like a loop that I need to download the update and it will not open the client file. Any suggestions would be soooooooooo appreciated. I have been using QB since 1994 and have never had any problems :( I am discouraged

    • Charlie says:

      Do you know what revision of 2009 you and your client are using? This isn’t a Windows 7 issue, it is a QB 2009 issue, most likely.

  34. Jim Stewart says:

    My client is running QB 2009 network of two, W& and XP. The XP machine will not upgrade to R9. (The W7 is R9 to upgrading the XP machine is required) Any help?

    Jim

    • Charlie says:

      Jim, keep in mind that they turned off “automatic update” and so you have to do a manual update of any machine still on an older version.

      And, the R10 update will be available very shortly…

  35. Maurice says:

    Have you made a final determination of whether QuickBooks Pro 2009 (with all of the newest updates) will work on “Windows 7 Ultimate 64-Bit”, (assuming a new installation on a new PC)? Have you found any problems with this scenario? Thanks for your help.

    • Charlie says:

      Maurice, I’m running it, but I have to admit that I don’t use it on a daily basis and I don’t have a client running it that way. It seems to work, and I haven’t seen a lot of screaming about it in the user forums (some people report problems, but we see that on ANY operating system, I don’t see a pervasive problem). But that is not a guarantee…

      With QB 2009 I’m guessing you may have to play a bit with the PDF driver in some installations.

  36. Tony McCrorie says:

    To add to the feedback on Windows 7: I’ve re-installed QB 2006 Pro (UK version) on a new Dell PC running Windows 7 and IE8. I turned off Windows Firewall and AV software and the installation completed successfully, as did the subsequent QB updates. I brought over the data from the previous PC, turned on the firewall and AV software, turned on XP Compatibility Mode, and initiated QB 2006. The program seemed to run as expected (although and exhaustive use of functionality has not yet taken place) apart from the blank pane (i.e. no icons) when a Navigator was selected. It appears this is not a QB 2006 issue but an IE8-related problem for which Intuit have no answer, other than to say wait for QB 2010 which will be released in the UK sometime in the next 12 months. QB is written to run with Windows and IE and certified developers are given reasonable notice of major releases of these two Microsoft products. In my opinion, with its apparent tardiness in keeping pace with such major developments, Intuit risks within its user base an increase in resentment and a reduction in confidence. Perhaps Intuit feels its existing customers are locked in and therefore future upgrade revenues are safe; if so, I think that’s a dangerous assumption. The move to W7 and IE8 has been a positive experience apart from Quickbooks.

    • Charlie says:

      Tony, I wouldn’t expect the 2006 product to work well in a Windows 7 IE8 environment. It is old. Did you try the 2008 UK product? It would have a better chance.

      The UK versions are generally treated as second cousins to the US versions. The US versions get the best treatment, the Canadians follow, and it seems that the UK is lower on the list…

  37. Tony McCrorie says:

    Charlie – hello

    Thanks for the reply and suggestions. I did the system upgrade (hardware and as a result XP to W7) for a charity who have a limited budget and, as I’m told that the Navigator/IE8 problem also exists in QB2008, I think they’ll wait now for a UK release of QB 2010.

    Apart from the Navigator problems (which are irritating rather than disastrous), QB2006 Pro seems to run satisfactorily under W7 as long as XP compatibility mode is activated. However, it’s early days and so I’ve got everything possible crossed!

    Thanks again for the reply.

  38. Malik says:

    I reciently bought a new computer with windows 7 32 bit. I had to download QB Pro 2009 from the internet as the CD was not recognized by the OS.
    So far it works fine. It is just that everytime I open the program I have to completly reload the company file. It doesn’t just open from the program.
    Any thoughts?

  39. T. Alden says:

    Thank you for all your suggestions. I purchased a new desktop back in July w/ a Vista system in it, and kept my old Dell w/ XP as a “guest” computer. I up-graded my Quickbooks to 2009 Pro and have only been able to get e-mail bills out on the old Dell by transfering everything I do on a removeable hard drive over to it….should I work on my new computer. This was very helpful to read all this feedback as well as your instructions. I have just purchased a “basic” up-grade to Windows 7 for the Vista and hope this will end my dilema. They did give me the option to buy another 7 with both 64 & 32 bit capability for an aditional $80.00, but I am going to proceed with the cheaper version. I just missed a free up-grade to 7 by about 2 weeks! Thank you again and here I go. Regards Tom Alden

  40. Kris says:

    Hi Charlie,
    I have desperately been trying to find a solution to my Quickbooks problem. I have changed my PC from XP to Windows 7. The quickbooks program I run is “Quickbooks Plus Small Business Plus Payroll 2007/08″. I am a bookkeeper and have 3 small companies on the one program. I downloaded quickbooks on my new computer. 2 companies work fine. The third however has one problem – I cannot open invoices from any area. I can’t believe it is a compatibility problem because the other 2 companies are OK. I have tried reinstalling but the same thing keeps happening. Quickbooks support is non existent because the version has been sunsetted. Do you have any suggestions?

  41. Charlie says:

    Kris, you must be using a non-US edition of QuickBooks – perhaps Australian? I don’t work with those, and there are differences between those and the US editions. The first step I’d usually recommend is to make a backup of the file and then do a “rebuild” of the data – you might find that in File/Utilities. See if that fixes things.

  42. Kris says:

    Thanks for the advice Charlie. Yes it is an Australian version. I have backed up and I have done a rebuild and I have done a condense. I have even tried setting up a new company and using the data from the old computer backup but none of these things work. I am perplexed that 2 companies work OK and that the third works on everything except invoicing. I am angry though that the quickbooks support here in Australia won’t even listen to the problem. Their only advice is to buy a new product. I feel held at ransom because all my company data since the year 2000 is on that system and the time and effort I would have to put in to changing to a different accounting software is too much to contemplate. Unfortunately I need to do something as soon as possible as I have deadlines to meet.
    I really appreciate that you have taken the time to answer my query which is a lot more support than I have had here.
    Once again thank you anyway.

  43. Charlie says:

    There isn’t a lot I can say regarding that version, I don’t have access to it. I’ve not seen the kind of issue that you are describing so I don’t have any clues for you. Obviously there is something damaged in the file, since other company files work OK. The only two things that come to mind are to find a company that can repair the file or to transfer your data to a new company file. I don’t know who can repair Aussie files – you might try contacting Matt Clark at http://www.qbornotqb.com/ . Alternately, to move your data to a new file, see my article on the Data Transfer Utility at http://qbblog.ccrsoftware.info/2008/05/review-data-transfer-utility/ – his product might work with your file (not sure if it does).

  44. Bala says:

    Charlie|

    Though I haven’t tried this out on my Windows 7 yet, I am sure it will happen following your detailed explanation on each Versions. Thanks for the information.

    Thanks
    Bala

  45. Irma says:

    Please help!!!
    My computer crashed last week and I was forced to buy a new one that runs Windows 7. I need to restore my Quick Books 2007 data from an external hard drive. The old computer ran Vista. How can I restore these files to run in Windows 7?

    Thank you!!!!

  46. Charlie says:

    You may have trouble reinstalling your QB 2007 program on Windows 7 unless you try some of the tricks I outline above. Once you get QB running (or get a 2010 version and install that) then restore your backup. If it is just a copy of the QBW file (not a QB backup QBB file) then just copy it to a place on the hard drive you can find (assuming you are a single user system) such as in your My Documents folder, and open it from there. Hard to say more without more details on what you have…

  47. Steve says:

    You’re a life saver. I recently installed my old version of QB Pro (6.0 from 98) on my new laptop with Windows 7.0. Everything worked except printing to my HP printer. I switched the compatability in properties to Windows 98 as per your suggestion. Couldn’t get the HP to work, but was able to get a new Canon working. Thank you for the info and let me know if you have any suggestions on getting the HP printing.

  48. Bob says:

    Hi Charlie: You’ve been a great help getting me past the .pdf issues with QB2009 running on Windows 7. But there’s one more issue that is annoying: Windows 7 uses Live Mail and Quickbooks uses Outlook Express. I prefer using my own email program so I can view sent documents, but have had to go back to using the Intuit email service. Any suggestions?

    • Charlie says:

      Bob, QuickBooks either uses a local program that it supports (I use Microsoft Outlook myself) or their own email server. If you don’t want to use those, you can get a PDF driver (Adobe Acrobat for example, there are others) and print to a PDF yourself, then you have to enter the email address yourself. That is the way they are set up…

  49. Bob says:

    While that would work, I sure like the way it interfaces with Outlook and uses the email addresses in the customer file. But since that program is not part of Windows 7 I guess I’ll stick with their own email server at this point. Thanks! Bob

  50. Paul Couvillon says:

    I am unable to ge QB Credit Card Processing Kit purchased at a box store to upload on my new laptop running Windows 7 and QB Pro 2010. And their phone support leaves much to be desired.

  51. Jason says:

    Sue (11/29/09 post): I had the same problem. Ended up using the Quickbooks.msi file in the Qbooks directory to do the install instead of instmsia and it worked.

  52. D Franklin says:

    Dear All,

    I just installed Quickbooks 2005 and it on my new 64 bit Windows 7 (Home Premium) Notebook that I bought recently and it is running perfectly. The trick is to install Quickbooks the usual manner and once the installation is complete, right click on the Quickbooks icon on the start menu, click properties, click the compatibility tab and set the compatibility mode for Windows XP (Service Pack 2). Thats it.

    • Charlie says:

      D Franklin, I’m glad that worked for you. You may find, however, that some features (such as account reconciling) won’t work properly. There are a number of issues that might crop up, which is why I recommended using XP Mode instead. However, not all users will run into those issues, and I’m glad that it is working for you…

  53. D Franklin says:

    Charlie, I agree. However, as a CA I only need to review the transactions and balances of my clients and will not be doing any major data entry or reconciliation work on Quickbooks, hence, this is more than enough for me. Also, note that I cannot run XP mode since I have a home premium edition of Windows 7. Will keep you updated of the outcomes once I test run all of the modules.

  54. EdW says:

    Installed Canadian version QB Pro on Win7 Ultimate in XP compatibility mode (with IE 6) with no modifications or work arounds. Nice to have QB running the way it used to before IE and OS upgrades messed it up. Tried QB 2010 EasyStart as my business is very small, but got frustrated with its limitations and inconsistently working Flash-based home page. Multiple reinstalls, repairs, updates failed to make it work properly. So what the heck: I just decided to keep using my old version and get the bonus of keeping all my historical transactions. New HST tax rules should work fine with built-in GST tax functionality of QB2005.

  55. Andrew says:

    I found a much simpler solution for installing QuickBooks Pro 2005 on Windows 7 Pro x64:

    Simply put in the CD, navigate to \QBooks and run the QuickBooks.msi file normally – no compatibility troubleshooting.

    For some reason this gets around the various compatibility issues, and you can delay giving Intuit more money for another few years.

    I have done this several times on different Windows 7 installations with success.

  56. Charlie says:

    Andrew, that may work for some people, but not for everyone. By installing that way you are getting around the notorious “third party” installers, which deal with things like Flash and .NET.

    However, that doesn’t change the basic functionality of QuickBooks itself. Some people will find that some features don’t work – and it will depend on a number of factors. On my system, that kind of install doesn’t let me reconcile checking accounts because of issues with the PDF driver. On some systems, depending on how your company policies are set up (which will usually affect only users in larger companies) you can’t run QB due to the location that it tries to access to store certain kinds of info.

    Certainly if it works for you, that is great. 64 bit systems are so variable it is hard to pin down all the details.

    And of course, you won’t be able to use the Intuit email server or any Intuit integrated payroll, as those are only supported with the 2008 and later versions (at this time), but that is a different issue.

  57. Raymond says:

    Hi Charlie,

    For our church finances (UK based), we have recently purchased a laptop running Windows7 32 bits, and also purchased Quicbooks 2010 Pro (CD version from the US). Since we do not run payroll, VAT etc will we have a currency problem at setup to transfer current data from an older machine that has an older UK version of QB and Windows XP? Can you please advise on how to setup flawlessly with the British Pound as home currency? We have not yet tried to install QB2010 on the laptop, waiting your kind advice.
    Many thanks

    • Charlie says:

      Raymond – with the US version, once you install and before you enter any financial transactions, you can go to your preferences and select the Currency preference, and selecte your base currency. It is fairly simple. I’m not sure if that will work best for you, but I don’t deal with the multiple currency feature very often. Why didn’t you get the UK version?

  58. Raymond says:

    Thanks you Charlie. The reason we chose the US version was simply COST, being a non profit organisation, we bought the US version at $118.00 through a sister congragation in America (from Amazon.com), almost third the price of the UK version (+/- £230.00)

  59. Paul says:

    QuickBooks 2010 runs well on my Windows 7 64 bit Lenovo T510 laptop.

    Windows 7 32 bit can effectively access only 3GB to 3.5GB of RAM once allocations are made for system and video RAM etc.

    With RAM becoming inexpensive, Windows 7 64 bit has the more promising future.

  60. Charlie says:

    Paul, no arguement here, when you are using the 2010 version. Even there, some people have problems on 64 bit systems, usually because (as far as I’ve seen) they don’t have 64 bit versions of all their system drivers.

    I run on a 64 bit system myself, without difficulties (and I love having 24 GB of RAM).

    However, note that at this time you don’t want to use the 64 bit version of Microsoft Office, as it won’t work well with QuickBooks (and many other products). Use the 32 bit version of Office, even on a 64 bit system, unless you really need to work with gigantic Excel spreadsheets. Even Microsoft says that…

  61. Candace Schnurr says:

    Charlie, we have an older version of Quickbooks and am ready to update. Also, we are getting a new computer. What should we look for in the computer to make sure quickbooks is as fast as can be. It takes our old computer so much time to just load the program. We just want a computer for our office whose main job is quickbooks. What is most important? Processor, memory, ????

    • Charlie says:

      Candace, there are so many factors involved that I can’t give you a good, quick summary. My recommendations are different for a single user installation, vs a multi user installation without a server, vs a multi user installation with a server.

      In general, the more money you spend the more performance you get, up to a point. Don’t scrimp on RAM. Don’t get a bargain basement system with an older processor. The biggest issue of concern is 32 bit vs 64 bit. I hate to recommend sticking with 32 bit if you are getting a new system, but there are a lot of people who run into problems with 64 bit systems. On the other hand, I run it all on 64 bit systems and don’t have problems…

  62. Charles Chanda Musonda says:

    Hi,

    Excuse me for my bad english cause i ‘m French man from Congo DRC.
    I have Windows 7 32bit, I tried three time to install Quickbooks 2007, but my quikbook doesn’t running. To day i find solution in your page: i autorized to run in compatibility mode for wondows XP sp2 in my windows 7 after installing quickbooks and i try to run properly.
    Thank for your publication.

    Charles Chanda

  63. Al Graichen says:

    Not having any problems in 64 bit makes you among the minority out here. It took me weeks to get my Vista system to run QB2009 coorectly, AFTER an Intuit “upgrade” and multiple Adobe upgrades. Both are worse than Microslop could even dream of and I don’t particularly like Microsoft.

    I beta tested Quicken for Scott Cook when he started the company. I would love to see him come back and actually run the monster he created. My only regret is to have not quit EDS at the time and gone to work for the 4 person company in Palo Alto.

  64. Charlie says:

    Al, I don’t know that I’m in the minority or not. We hear from people who have problems with this – you don’t hear from the people who DON’T have problems. I have a number of direct support customers – none of them have an issue with this, now that I have some understanding of what is going on.

    My problem is that I can’t pin down a lot of the details for those people who STILL have problems, as I don’t have my hands on a system that won’t work. And, I have high hopes for QB 2011 (keep your eye on my blog…)

  65. Chad says:

    Trying to install QuickBooks 2005 on Windows 7 Virtual XP Mode. When I try to install the “instmsia” file I get the following error: “Wrong OS or OS Version for application”.
    Any idea what to do here?
    Thank you.

  66. Charlie says:

    You have an issue with the Microsoft Installer. Make sure that your installation of XP has the latest service pack installed. You may also be able to go to a Microsoft web site and get the correct version of the installer for your version of XP – but I haven’t looked into that in detail (as I’ve not had this issue myself). You may also have to run the installer cleanup utility, which is available through the Microsoft web site, if you continue to have problems.

  67. Nick S. says:

    We were running Windows XP & QB Contractor 2008. We had to get a new computer & it now has Windows 7 Home Premium 64 bit. What is the best & least problematic way to run QB again & restore our backed up data on our new computer system? Thank you.

  68. Chris says:

    What e-mail program will work with Quickbooks Pro 2008 with a Windows 7 64-bit operating system? One of my computers works fine with Thunderbird, Windows 7 and Quickbooks, but the other does not. Recommendations?

    • Charlie says:

      Well, QB 2008 isn’t officially supported on Windows 7, and 64 bit systems are even trickier. You will often have trouble with that combination. QB 2010 or 2011 would be a better choice. Thunderbird shouldn’t be supported on QB 2008 in any kind of situation, normally. Outlook or QuickBooks email (although that will stop working for you early next year).

  69. Joe says:

    I seem to have QB2003 working under Win 7 Pro 64-bit on a Fujitsu PH520, which has the hardware for XP Compatibility. I installed QB before reading this website; when I clicked on its desktop icon I got a Windows error. However, I then installed XP Compatibility, right-clicked the icon, chose “Troubleshoot compatibility,” let Windows work its magic, ignored a warning message … and QB started and was able to load my company file. Maybe it will work. Many thanks to everyone who contributed to this page.

    My only remaining concern is that I like to print invoices to .pdf so I can email them. Acrobat 7 can’t install its printer driver under Win 7 x64 (so far as I know), but I’m hoping I can use PDF995 (for free or for $10) as a .pdf print driver.

    • Charlie says:

      Joe, as far as PDF printer drivers, QuickBooks doesn’t use Adobe other than when you want to view a past bank reconciliation. And in that case you just need the free Adobe Reader. I’m not sure about QB 2003, though, that goes a ways back. You may find that certain things don’t work, such as reconciliation, in your situation. As far as a PDF driver that you can use to print reports, there are several that should work with Windows 7 x64

  70. Ryan says:

    We run QB2005 Premier with 3 users here. Just purchased a new computer with Windows 7 Professional w/ XP mode. You recommend not even trying QB2005 on Windows 7 in a multi-user environment based on performance. Would I be better off just purchasing QB2011 for multi-user? That is an option, but I wanted to see if I could get my 2005 program to run first. Should I just not even try since it is a multi-user application?

    • Charlie says:

      Ryan, you most likely won’t be happy with QB 2005 on Windows 7. You may be able to get it to work in XP Mode, but there will be a number of things that will either not work, or will cause problems. It does depend on how you use the program, but you will be really limited. Personally, I would upgrade to QB 2011, but I don’t know enough about your business situation to give a really good answer.

  71. Well there’s PostBooks, SQL-Ledger, WebERP, LedgerSMB (a fork of SQL-Ledger) and a ton of other apps on SourceForge – the world’s largest free software repository.
    And they’re all web-based so you can run it on your Intranet right from your browser.

  72. John Fro says:

    If you know how to set up a virtual machine, you can run windows inside of windows and run your old version of QB. You will need XP MS-install disks, not the ones from the computer maker like Dell. This is not as hard as it sounds.

  73. Charlie says:

    Yes, John. And I wrote an article about that a couple of years ago, at http://qbblog.ccrsoftware.info/2008/05/quickbooks-in-a-virtual-pc/

    As you mention, you have to have a licensed copy of the other operating system. Not everyone has that, but you can get them easily. Lots of VM systems – I use VMWare all of the time myself, it has a lot of great features. But it is a bit more complicated. The Microsoft Virtual PC system isn’t needed any more, that is what the XP Mode feature is built on.

    But if you have Windows 7 Professional, Microsoft did a great job of making basic “virtual machine” setup easy, AND you don’t have to use a licensed copy of XP. It is all built in, and easy to run.

    If you are using a third party VM system, make sure you have a lot of RAM and disk storage, as they take a lot of both to run efficiently.

  74. Nancy says:

    I purchased Quickbooks Multi-currency Version in 2009. But since Intuit no longer supports multi-currency function in its 2008 and 2009 version, the software I purchased was in fact a Quickbooks Pro 2007 version with multi-currency function.

    I recently purchased a new computer with Windows 7. I restored my old data from my old computer (running Windows XP) to the new computer and encountered the following problems:

    I can no longer email invoices to my customer;
    I can’t save invoices in PDF file;
    When I tried to reconcile my bank accounts, the software didn’t respond;
    In the Navigator List, whatever I click, It shows nothing;

    Could you give me some suggestion to resolve the above problems? Thank you very much!

    • Charlie says:

      Nancy, you are talking about the Canadian versions, and most of what I talk about in this blog has to do with the US versions. However, a fair amount is going to apply. The biggest issue is that your version of QuickBooks is not Windows 7 compatible. You won’t be able to get everything to work. I’m not sure about the details of email support – if QuickBooks has “retired” your version, you won’t be able to get that to work at all. Take a look at the section of my article that talks about Windows XP Mode. I would start by trying that, it is going to help quite a bit.

      The Canadian 2011 product supports multiple currencies, and lists Windows 7, so you may want to consider moving to that.

  75. Marc says:

    Thanks in advance for a resourceful site! I’m a small contractor using QBv5.0 (1996?) on my old XP machine for estimates, invoices, ckbk, and statements – that’s all. Have a new machine with Win7 Home Premium and want to migrate over QB via Easy Transfer; but Win7 won’t recognize QB 5.0 since it’s so old (16 bit). Have been learning about this problem, but need some help. How can I upgrade (in steps with older QB programs?)and get to where I can have a QB program on my old XP machine that Win7 will recognize and transfer over? I understand that I may need to upgrade to Win7 Pro w/ XP mode to run an older version.

  76. Charlie says:

    Well, Marc, I’m not sure that will work. I haven’t really used “Easy Transfer” – at least not successfully. It move files an settings, but it isn’t, as I understand it, going to be able to transfer an older working program for you. At least from what I see about it.

    You would have to reinstall the program from the original disks, I believe, and that might be a problem.

    It may be time to invest in a new copy of QuickBooks Pro, which is very, very cheap if you find the right outlet at the right time. Converting your existing company files might be tricky, though.

    It is very hard to get very old programs to move over easily (I know – I’m still supporting a number of DOS programs for some customers, on Windows 7). And converting files with that big of a gap can be complicated too.

  77. Marc says:

    So then the solution would be to install a new QB 2009 or 2010 on the new win7 machine; and just start over with existing balances and create the company new?
    Leave the old data on the old machine, don’t know that I really need it, anyway. Just a lot of old job data I would like to keep accessible.

  78. Charlie says:

    Marc, if you are in the US, I’d definitely get a new QB 2011 version. Don’t bother with older versions, for a lot of reasons. Particularly with Windows 7.

    Then you wouldn’t need to worry about XP mode.

    Keep the old system around for reference if you wish.

    I can’t give a good recommendation on moving in the balances, without knowing a lot more about what you have, but if you are OK with that it would save you a lot of wasted time and effort, probably. Depending on the volume of stuff you have to move over. Personally, I find it a lot easier to buy a new product than it is to try to get a really old product up and running on a new system. My time is more valuable than the low cost of some of these things.

  79. Julie says:

    Question for you….I have upgraded my computer to Windows 7. Long story short, I have to reinstall my QuickBooks 2010. Each time I try to re-install I get an error message indicating there are no “third party components”. I called QuickBooks. Since my Quickbooks is more than 12 months old, they want to charge me $24.99 a month for 12 months to give me those “third party components”. They have indicated this is an error on Microsoft side which have not been addressed. Quickbooks did give me a list of what I need: Active X10 Flashplayer, Microsoft Framework 1.1, 2.0, 3.0 and 3.5; MSXML XP2, MSXML 3; Register Bootable C++2008. Can you point me in the right direction? The Microsoft Website has not been of much help. Thanks.

    • Charlie says:

      Julie, there are several issues here, so it is hard to give you a specific answer that is comprehensive. Often you can find a “third party component” folder on the CD (assuming you are installing from the CD), and you can run installers from there. You can find an installer just for QB in the CD as well, and it may get around the issue. Also, some people find that if you download the installer from the Intuit Support web site, that installer will not ask the question. It depends on your Windows 7 installation and which third party product is being looked for.

  80. Linda says:

    Hi, First I am not a computer person, just a computer user. My company has Windows XP on my computer and Windows 7 on the general computer. QB is installed on both but I can not get them to play nice. The information put on the 7 will not update or read to my XP. What up with that and as simple as you can how would I fix this. We are on a network.

    • Charlie says:

      Linda, that isn’t something I can help you with in blog comments. I suggest you find a local person who can help you – try clicking on the “Need a Consultant” block in the upper right corner of this page to get someone who is very knowledgeable about working with QuickBooks.

  81. MJ says:

    I followed your directions for putting QB 2005 Premier on my windows virtual pc. When I got to the QBooks folder and run the Microsoft installer file, instmsia, I get a message saying wrong os or os version for application. I tried to right click and change the version, but it will not let me because it’s on a network drive. Help.

    • Charlie says:

      MJ – WHAT is on the network drive? That isn’t clear…

      • Jeff says:

        I had the same error even when installing QB 2005 from a flash drive on the computer. I copied the QB install disk to the C: drive of the virtual PC, then I could install.

  82. I’ve been looking for some tips like this one and I’m so glad that I have found this page. Thank you for giving us information about quickbooks versions. Keep working , Keep posting! Great job!

  83. Chan says:

    Hi, I had manage to install QickBooks pro 2003 on win7 64bit, the only problem I am facing now is that all my navigator becomes blank. Pls advice?

    • Harley Davis says:

      I’ve done a straight move of products many times with various third party apps like PC mover, especially with programs for older systems like xp or earlier.
      I’ve found that many subsystem errors are just the same errors people got with newer software at the early outset of the newer OS. EG QB Pro 2011 and Win7 print\pdf\xps errors. These were broken by Intuit, who didn’t know that the main system files use a different location and new print subsystem. IF you do an in place migration with a smart app, it will not break functionality if you run the intuit fix with a step or two added at the end. Running the PDFIX will repair your broken print subsystem, and creating a copy of the PDF driver with the name of the earlier QB pdf Driver, will allow it to work, so long as the QB pro used a compatible XML base. IF not, you may have to get an older 32bit pdf print program, and install it, then create your pdf printer copy from that. And remember, if you move 32bit apps in place, they will go to your x86 folder, and run in an emulated 32bit environment. You will however need to set that environment. If you are 2008 and above, I’d use XPSP3, or possibly Vista, but I’d still run the PDFix, and a few other adjustments. Is it a snap? No. It’s about two hours. But if you must move from xp, do it to win7. If you must then move from win7, upgrade QB pro to a later version compatible with 7, and pay a little extra to have intuit help convert your files. IF you don’t like them having a copy of your data, you could always just buy old upgrade licenses online from cheap retailers, then use those to slowly work your way up. However, that means running XP mode to install the older programs, and about 8 hours. IF you are 2007 and lower, just go ahead and have them convert your file, then upgrade to the latest. If you use an outside accountant firm that needs the older file set, you could also buy in bulk for all in your office that need QB pro, then have the Accountant pay you for their license, reducing the unit cost for them and giving them an incentive to aid in rebuilding your database to fit your companies needs.

  84. Charlie says:

    Chan, my first advice would be to upgrade to Pro 2011.

    I don’t work with QB 2003 so I don’t have a copy to play with. Did you install in “XP Mode”? that would be your best bet.

    If that doesn’t work, I don’t have any further recommendations for you. That is a very old copy of the product on a very different operating system.

  85. Susan says:

    After reading many of the previous post, I think I am “sunk!” I have been using QB 2000 on our XP computer since it came out in 2000 (for our small business). Due to computer problems, we have purchased a new Windows 7 computer and I need to get my files from the QB 2000 into the new computer without starting all over which will cause me to loose all our history, customer database, etc. Even if I use Windows XP within our Windows 7 shell, will I still be able to install my old QB 2000 and transfer over my files? Hope this question makes sense to you.

  86. Charlie says:

    Susan: You may be able to get your QB 2000 to run in “XP Mode” under Windows 7, which is what this article talks about. No guarantee – I don’t have a version that old to test – but it worked for me with older versions. Just be really good about making backups of your company file and saving them off of this computer, as sometimes XP Mode gets a little cranky. You might run into an issue with registering your product, though. Give it a try.

    ALternately, you can buy QB 2012, which will work on your Windows 7 system just fine. It SHOULD convert your QB 2000 file over without losing data, but sometimes it is a bit tricky. You may find that you need to work with someone who can do the conversion in steps – convert from 2000 to 2006, then 2006 to 2012 for example. I know people that have done it in one jump, but sometimes there are issues.

  87. Susan says:

    Thanks, Charlie. Think I will try to do the “XP Mode” first with my QB 2000. I know this is really an old version of QB but it always worked so well with out small business and we didn’t want or need any of the new stuff that came out with the upgrades. I hope not but I could be starting all over if the XP Mode doesn’t work and my QB 2000 files don’t transfer so good. Thanks so much for such a prompt reply.

  88. kenny says:

    I had little to no problem running qp 05 on windows 7 64 bit. It works. I’m using home premium. Thanks

    • Charlie says:

      Kenny, then you are lucky! And you may not be running all features that tend to be affected. I don’t recall what we had for PDF generation in the 2005 product, but that is one example of a feature that most likely wouldn’t work.

    • Pooley says:

      I agree with Charlie, I have spent some four days trying to get quickbooks 2011 and also 2012 loaded on my windows 7 64 bit computer. Still no luck so far.I have the XP virtual machine loaded however I should not have to use it for quickbooks. I have a video of the problems and also several pics of the problems. Quite frankly I have almost had it with quickbooks and windoes 7 64. I want to use the extra RAM for autocad and other progs everything works except quickbooks.
      I wish either microsoft or quickbooks would work out the insufficiency of the incompatibilities.
      Total disgrace as far as I am concerned.
      Pooley

      • Charlie says:

        Pooley, I was referring to “Home Premium”. I use the Professional version, and as long as I stick with 32 bit Microsoft Office (which is what Microsoft recommends) I have very few problems on Windows 7 x64. That is my main system. The biggest issue is with IE9 and Loan Manager.

        But, yes, Intuit and Microsoft don’t really talk…

  89. D Zenner says:

    Do you think we would have less problems running Quick Books 2005 on Windows 7 with a 32 bit ? I am NOT computer savvy eek :)

    • Charlie says:

      Less problems than WHAT? You won’t get QB 2005 on Windows 7 without either hassles or having to find a technical solution. You’ll save a lot of time and hassle if you just upgrade to QB 2012 if you have Windows 7.

      • D Zenner says:

        Less problems than 64 bit. We like the 2005 because it is the last year that we can write payroll cks ourselves on it. After that they offer THEIR services for payroll for an additional monthly fee.

        Thanks for responding

        • Charlie says:

          You mean “Manual Payroll”? You can still do that in QB 2012, as long as you want to do the tax calculations yourself. You can enable manual payroll and write payroll checks, etc, without any fees. You just don’t get the tax tables, etc.

  90. Pauline says:

    I have a new computer (Windows 7) and installed QBooks 2011. I moved my information by flash drive to new computer but have a hard time finding my files after the flash drive has sent the files. Do you have idea why this happens?

    • Charlie says:

      Pauline, that would depend on how you actually “moved” things, and what exactly you moved. If you just copied your QBW file to a location on your new computer, then you should just be able to navigate to that location in QuicKBooks to find it. However, there are a lot of different ways of “moving” things so I’d have to know more about what you did.

  91. Derich says:

    Thanks for the info…i normally dont leave comments and i should have tried other solutions. I am running win7 (64) and XP mode. worked like a charm except the file that i had to use was Qbooks\QuickBooks-Windows Installer Package…not the instmsia file..Cheers! off to wine taste.

  92. dennis silver says:

    can Iinstall quickbooks99 on my windows 7

  93. Scott says:

    For the record I was able to transfer QuickBooks 2005 to run on Windows 8 64bit, so I assume it will also work on Windows 7.

    Here are the steps.

    1. Export the HKEY_LOCAL_MACHINE\Software\Intuit key from an XP install to flash drive.
    2. Copy the “C:\Program Files\Intuit\QuickBooks 2005″ folder to flash drive.
    3. Copy the “C:\Program Files\Common Files\Intuit” folder to flash drive.
    4. Install .NET from the CD from the Third Party folder using the “dotnetfx.exe” file.
    5. Reboot computer.
    6. Install QuickBooks using the “QuickBooks.msi” file.
    7. Import the HKEY_LOCAL_MACHINE\Software\Intuit key exported from step 1.
    8. Copy folder from step 2 to “C:\Program Files(x86)\Intuit” folder.
    9. Copy folder from step 3 to “C:\Program Files(x86)\Common Files” folder.
    10. Run QuickBooks.

    Steps 2,3 and 8,9 may be able to be skipped.

    –Scott

    • Charlie says:

      Scott, two comments on this:

      First, I never recommend that people play with registry keys unless they are REALLY sure of what they are doing. Too many ways to create problems.

      Second, rather than going through all of this, I would just put up QB 2005 in a virtual machine, such as with VMWare Workstation, that would be running a copy of Windows XP. If you have the proper system (64 bit would be good, with enough RAM) then you’ll find a lot fewer problems with that.

  94. Tom says:

    Thanks for the article. I am running QB 2005 on Windows 8. I did a lot of work to get a WinXP virtual box running, then realized all that was necessary was
    1) follow your directions regarding running third party>DotNet11>.exe (I’m not sure this is necessary, but I assume it is)
    2. Run Qbooks>Quickbooks.msi (NOT instmsia.exe) (you may have to select run in XP mode and run as administrator in the compatibility tab of properties).
    3. After install, set the properties on QBPro as “run in XP mode” and Run as administrator (not sure if this one is necessary). At that moment – I had a completely functional Qb 2005 up in Windows 2008!

    I did copy all the files to my hard drive – so if you get errors running from install CD – copy the whole CD to your hard drive – again, not sure it is necessary – got all this to go after 3 or 4 hours of setting up a virtualBox XP environment (which was NOT necessary) – so I am fuzzy as to what was truly necessary.

    So you can run QB 2005 in Windows 8. Thank you so much for having this article – that plus the comments got me where I needed to be!

  95. Kay says:

    QB Tech support asked me to find a QB 2005 version to install on my Windows 7 computer in order to do a QB Mac to QB Windows conversion, but that is where their help stopped.

    This article got me through the rest of the process. Thanks for the help!