Comments on: QuickBooks 2010 and 2009 PDF Printer Problems with 64 Bit Systems

By: Michael

Michael — Tue, 11 Oct 2011 20:33:20 +0000

Naomi,
try the following. I had the same issue and it ended up being that QB was running in Compatibility Mode and it didnt need to be.

http://support.quickbooks.intuit.com/support/Articles/SLN40921

By: Charlie

Charlie — Tue, 04 Oct 2011 15:51:27 +0000

Naomi, your email address is a UK address, so I assume you are using the UK version? I can’t say if any of the fixes I list here will work with the UK version or not, as it differs from the US version in many ways. Have you tried any of the fixes that we talked about here?

By: Naomi

Naomi — Tue, 04 Oct 2011 11:56:12 +0000

Charlie:

We are running Win 7 64bit with QB 2010. We have one main computer with quickbooks running that cannot email PDF’s to Outlook. The 2nd computer which accesses quickbooks through the first on the network can print using this function. So one works and one does not. Can you advise?

Thanks

By: Charlie

Charlie — Thu, 22 Sep 2011 20:55:11 +0000

Matt, this article is a bit old now. The DLL is gone, it isn’t necessary as you mention.

The OneNote issue is a problem for some people, not for others. It is a very odd situation.

I need to get an updated article out, if I can find the time…

By: matt

matt — Thu, 22 Sep 2011 18:29:46 +0000

i’m running win7 64 bit with QB 2009 R13.

I poked around with some of the suggestions here but couldn’t find the dll mentioned in the article and it seems that isn’t necessary after R11 anyways.

what ultimately worked for me was simply deleting my OneNote printer.
no compatibility mode.
no run as administrator.

sending an invoice as pdf – the email pops up right away – no delay. beautiful thing.

By: Jeff2

Jeff2 — Mon, 15 Aug 2011 18:58:58 +0000

Same problem here. The same problem appears to have started back up after installing R19 on QB 2009 Pro.

By: Charlie

Charlie — Tue, 09 Aug 2011 19:28:27 +0000

R19? What QB product do you have?

By: Jeff

Jeff — Tue, 09 Aug 2011 19:05:29 +0000

This just started happening to me on Windows 7 64 after updating to R19 today. Any ideas?

By: Theresa

Theresa — Sun, 26 Jun 2011 17:56:05 +0000

THANK YOU – after experimenting with a lot of other “Answers” to this problem, I followed your instructions of just updating to the latest revision and everything works.

By: Rich Yang

Rich Yang — Tue, 10 May 2011 01:38:25 +0000

Wow, thank YOU so much for the details description PLUS the wonderful pictures step-to-step instruction, Charlie.

You have no idea how much frustration and QB sudden death plus force closure you have saved me.

Super Appreciated ^0^