Comments on: QuickBooks 2010 R6 Update – 64 Bit QuickBooks PDF Fix and More!

By: Sharon Bendelow

Sharon Bendelow — Fri, 07 Oct 2011 18:23:56 +0000

Since installing the latest update, we are having trouble printing some reports. They print small and in the upper left hand corner.

By: Kelly

Kelly — Fri, 11 Feb 2011 04:04:19 +0000

QB2010pro; R10P; Win 7; 64 bit. I installed QB2010pro recently on new hp laptop and restored my company from a different computer. First, it uninstalled my wireless printer. I had to reinstall my printer. I can reconcile accts however when the “Can’t print to printer” screen comes up – I press ok, “Can’t print to printer” screen comes up again – I press ok. Then it brings up the Congratulations! Your account is balanced. So I press print and it will print to my printer. It will also display the rec report. I tried to email a financial report to my accountant today and it tells me “Can’t print to printer” – I press okay and then it brings up a screen that says “Quickbooks was unable to convert your report to PDF.” I’m not sure where to start to fix this problem. Any suggestions?

By: Charlie

Charlie — Fri, 17 Dec 2010 17:02:51 +0000

Reva, why R6? That isn’t the most up-to-date version.

Press F2 when you are in QuickBooks on each computer, see what the product revision is on each one. All should be on the same revision. You can download the latest revision from the QuickBooks support site, or enable “automatic updates” on each of your computers.

By: Reva Johnston

Reva Johnston — Fri, 17 Dec 2010 15:38:25 +0000

Help – Installed R6 and can’t get in QB

We have a 5 computers networked using Quickbooks. I installed the R6 update this morning on one computer, now it says all other computers are running an older version and won’t let me on my quickbooks, while all the other computers can access it. None of the others were asked to install the update.

By: Charlie

Charlie — Tue, 23 Nov 2010 22:47:10 +0000

Chris, several things may be going on. Office 2010 and Pro 2010 don’t always work together well (some people make it work, others cannot), so that is one issue. I don’t think Intuit is officially supporting Outlook 2010 with Pro 2010 yet. Saving as a PDF – there are a bunch of possible reasons as this and other articles in my blog talk about. Depends on what kind of error message you are getting.

By: chris

chris — Tue, 23 Nov 2010 20:34:11 +0000

hi, i am running quickbooks pro 2010 on windows 7 with office 2010 and i am unable to save to pdf or e mail from quickbooks. Have tried various fixes from intuit but to no avail,any ideas

By: Samir

Samir — Thu, 04 Nov 2010 02:03:13 +0000

Thank you, Charlie. I followed the steps to manually assign the “NUL:” port to both the 300 and 400 versions of the PDF converter, updated the advanced settings, and made sure neither converter was set as the default printer. This seems to have worked.

By: Charlie

Charlie — Mon, 25 Oct 2010 21:45:24 +0000

Hard to say without having hands on the system. Take a look at “method 1″ in this older article: http://qbblog.ccrsoftware.info/2008/10/solving-quickbooks-problems-on-64-bit-vista/

By: Samir

Samir — Mon, 25 Oct 2010 14:34:15 +0000

Hi,
I am now unable to save to PDF or email PDF invoices using QB Pro 2010 Release 9B on Windows 7 64bit. It was working a couple weeks ago but now I am getting the same driver error I had encountered on earlier version/releases. I tried removing/reinstalling the PDF converter driver but that did not work. Any other suggestions?

Thank you!

By: Charlie

Charlie — Tue, 22 Jun 2010 16:11:02 +0000

Wendy, the Canadian versions are often on a different update schedule than the US versions. I don’t work with the Canadian versions except on rare occasions. So when I talk about “versions” and releases of QuickBooks in this blog, I’m talking about the US versions unless I specifically note otherwise.