FAQ:Why Does QuickBooks Mark My Invoices as “Paid”?
A common question – someone creates a new invoice and saves it, and the “Paid” stamp shows up even though a payment hasn’t been received.
Note that QuickBooks considers any invoice with a zero balance to be “Paid”, usually. So if you create a new invoice but haven’t entered an amount yet, it is going to show up as “Paid”.
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Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70′s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor. Look for Charlie’s articles in the QuickBooks and Beyond blog, as well as his California Wildflower Hikes blog.
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Thank you very much, this was EXTREMELY helpful!
We use Quickbooks pro on-line . Recently our bills come up paid? Can I turn the Paid stamp off? Our Packing slips are our invoices?
Thanks
Chris
Chris, I can’t say much about QuickBooks Online – this blog focuses on the desktop program. I know that they recently added a “paid” stamp, and that it will show on invoices that have a zero balance. Beyond that, I can’t help.
In QuickBooks Pro 2011, go to Create Invoices. Click on Customize drop-down arrow on the Create Invoice menu bar and choose “Manage Templates.” Choose the form you are working with and click OK. A “Basic Customization” window opens and, in the bottom left section called “Company & Transaction Information,” there is an option to “Print Status Stamp” which is on by default. This controls whether the status stamp is printed. It may still show up on your screen, but it won’t print at least!
Yes, that turns off the stamp in the desktop product. BUT you are disabling the feature, so if you have an invoice that IS paid, it won’t be marked that way either. Chris Beatty’s question was about QuickBooks Online, which is a very different product that QuickBooks Pro 2011.
I have an invoice (with an amount) that QB marked paid even though it hasn’t been. Can i correct this -keeping same invoice #.
I’ve never seen an invoice marked “paid” if it has a non-zero balance. However, I work primarily with the US version, and I suspect from your email address that you are using the Canadian version. It should work the same, but I don’t have a current Canadian product to test.
Thank you very much! Excellent directions! I was able to fix several things that were bugging me in our set up! Thanks~