QB2010 R7 works fine with PDF files on my own systems. The PDF driver issue shouldn’t have anything to do with check printing, though. That relates to sending forms/reports via email, and reconciling bank accounts, for the most part.

You may want to check your QBPRINT.QBP file : Note that by doing this you are resetting any special printer settings you have set up for any forms. By renaming this file (instead of erasing it) you can always reclaim the file if there is information you need. Note that this file will be created when you next run QuickBooks. To do this, locate the file QBPRINT.QBP, which is probably in your c:/program data/QuickBooks/2010 folder. Note that this is a “hidden” folder, you may need to change some folder options settings to see it. Rename this file to QBPRINT.OLD, so that you have a copy of it for safekeeping. Then restart QuickBooks and see what happens when you print checks.

Before I installed the 8500 printer, I had an HP 5700 hooked up, with QB 2010 R6. No problem with checks.

Since I installed the 8500, I can’t print checks or paychecks. I followed QB help process for 64 bit problem, but that doesn’t help. I uninstalled and reinstalled printer, and QB 2010 R6, updated to R7. Still have the problem.

To trouble shoot, I printed a large report, and then a couple of checks. When I checked the HP8500 q, through Printer/Fax, I can see the report job printing, correctly ported to the 8500/USB. But the checks job shows blank in the port field. Then the check job “print” and disappears from the q.

Interesting to note that QB2010 records the checks as printed (whether I say ok or not in the QB print box.

In one forum, someone said QB2010 R7 doesn’t support PDF files. Is this true?

I am getting around this problem by “printing” checks and paychecks in QB2010 (at least they are recorded). Then writing out checks by hand.

I am running Windows XP, single desk top.

I would really appreciate any help/comments with this problem. Thanks very much, Diane

There may also be some issues with the .NET 4 Framework, although I’m not certain. I’ve seen some issues with it in some installations that I’m trying to pin down. .NET 4 is less likely to be on a system at this time, as it is very new.

The additional challenge comes when Microsoft updates causes a “bump in the road”. Just found out that a June 1 Microsoft update for .net framework 3.5 is interfering with the installation of QuickBooks Release 7 update. If the Microsoft update has been installed before the QuickBooks Release 7 update has been installed, QuickBooks support recommends the following steps:

• Restart the server (or the workstation if single installation or peer-to-peer)
• Run a QuickBooks software repair
• Manually download and install the QuickBooks Release 7 update.

Here are the Microsoft .NET updates:
• Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP
• Microsoft .NET Framework 3.5.1 Security Update for Windows 7 and Windows Server 2008 R2

I’ve seriously thought about implementing your company’s policy regarding QuickBooks automatic updates, but know that part of the challenge is also keeping up with the workstation or server operating system updates. In this particular situation, time is everything!