Intuit has released the QuickBooks 2011 R5 update to manual update. This is a quick fix to a couple of the problems that were introduced with the recent R4 update. There are only three updates that have been announced at the time that I’m writing this.
This article was updated on 1/7/2011
I’ve previously described the verify failure error in the R4 release (and a quick fix that worked for most people). Essentially, an internal condition would create a notification when you would verify your QuickBooks company file, and this caused Verify to not pass, even though your file may be fine. The R5 release corrects the problem with the erroneous notification, so we won’t have to worry about this.
That doesn’t guarantee that the Verify function will say your file is OK – there could be some real problems in your file that need attention. But this fix will get rid of the bogus message.
Client Data Review
The R4 release caused vendor names to be dropped from the Reclassify Transactions feature of the Client Data Review. The R5 update should fix this.
A minor fix here – if your company file name had special characters (punctuation, probably, but I’m not sure which) then certain Sync Manager options wouldn’t work. This has been fixed.
(1/7/2011) The following additional fixes have come to light after the initial article was written:
- When trying to edit a template in R4 you may have received an error Unrecoverable Error 14867 99905. This is fixed in R5
- I’m not sure how to evaluate this – Intuit mentions an error, Error in reload.sql, that can occur when upgrading a company file to Quickbooks 2011 or Enterprise 11. They didn’t explicitly say that R5 fixes this, but I’m assuming that is what they mean. But that isn’t clear…
Should You Update?
Always a tough question. I’ve only used R5 for a very short time. No problems detected, but that isn’t a good test. Also, some people (Bill Murphy, for example) are chasing down some other problems that exist in the R4 release (such as some issues with Memorized Transactions). The R5 release probably isn’t addressing these.
My current thoughts on upgrades and updates:
- If you are using a version of QuickBooks prior to the 2011 release: In general, I’m pretty happy with QuickBooks 2011, so I’d go ahead and upgrade as long as you have good backups first. Although there are some nagging concerns in some places, for the most part the problems in 2011 seem to be less problematic than any you see in the older versions. Install a test copy, convert your file and play with it, but still run your older version until you have tested out the newer version.
- If you are using QuickBooks 2011 and have R4: Consider upgrading to R5 but only after the “automatic update” release has been out for a week, so we can see if R5 introduces any new problems.
- If you are using QuickBooks 2011 and have R3: Look at the list of things fixed by R4. If they affect you, update to R5 (but again, wait until Automatic Updates have been out for awhile). If they don’t affect you, and you are OK, then you may want to consider waiting a bit longer.
- If you are using QuickBooks 2011 and have R1: You absolutely want to update. You are already using 2011, you don’t want to stick with R1.
My mind changes on this daily, as we find new things. Lately there have been issues with new bugs released as a part of the bug fixes – so you don’t want to rush this. There are still some nagging details that raise some concerns in the R4 release, but these don’t seem to be causing too many widespread problems.
You can get this update from this link: http://support.quickbooks.intuit.com/Support/ProductUpdates.aspx
About the Author (Author Profile)
Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70’s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor. Look for Charlie’s articles in the Accountex Report blog, as well as his California Wildflower Hikes blog.