QuickBooks 2010 R10

| November 16, 2010

Intuit has released the QuickBooks 2010 R10 update to manual update. I’ll list what I consider to be the important changes in this release – please note that I have not tested every one of these myself. This list may vary a bit from what Intuit lists on the official update web site. At this point, if you are experiencing any of these errors, it is probably safe to install this. If you aren’t sure – wait until it comes out on Automatic Update (probably a week from today).

Accountants Copy

  • In some cases, if an Accountant’s Copy of a file (send through the Accountant’s Copy Transfer Service) was opened, QuickBooks would close with an unexpected error. This is fixed. It would only happen in a restricted set of circumstances.
  • A restriction was removed that prevented you from using classes in line items in invoices, credit memos and sales receipts, in an Accountant’s Copy.

Office 2010

Integration with Office 2010 continues to be a problem for some users. In this release there are some additional improvements. If you have the Manufacturing and Wholesale Edition of QuickBooks, you can now open the Damaged Goods, Customer RMA and Non-Conforming Material forms with Office 2010, which was a problem before this release.


I don’t use Intuit payroll so I can’t evaluate the impact of the updates other than to say that you should always be up to date if you are using payroll. There are at least four bug fixes here.

Intuit Statement Writer (ISW)

  • ISW saves multiple page PDF files in correct format now.
  • Amounts will now be rounded to the proper number of decimal places

Client Data Review (CDR)

  • The void and replace button in fix sales tax is enabled when editing transactions.
  • Reclassify will display transactions that include those that had an account removed on the LAST reclassify.
  • CDR will no longer crash when applying a payment to an invoice.


A user now needs full permissions to specific bank accounts to write checks. This is a change that was implemented earlier in QuickBooks 2011 R3. It makes access to check information more secure.

Crashes with Error Numbers.

  • Unrecoverable Error 15177 53354 no long occurs when clicking the print button on an invoice while the cursor is in a blank row (printing, saving or shipping sales forms).
  • Error code 16190, closing QB when building assemblies, no longer occurs.
  • There were a number of different unrecoverable errors that could happen when saving or printing transactions, which are all resolved. See KB Article 898791 for more info on the errors. The codes were (in pairs): 15144 57386,   16098 64841,   16631 88224,   15247 19212, or 14683 34996,

You can go to http://support.quickbooks.intuit.com/Support/ProductUpdates.aspx to get the manual update.

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Category: Program Updates, QuickBooks 2010

About the Author (Author Profile)

Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70’s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor.

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Comments (14)

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  1. THAT explains why all of a sudden my assistant could no longer write checks even though I hadn’t changed any settings! I’m using Enterprise 2011 and I don’t like that change. I went into settings and could see the “create” button there but greyed out — I don’t see how it makes check-writing more secure, but is actually less secure…

    Previously, I had to specifically grant “create” access for the specific bank account. In my case I allowed “create” but disallowed “modify” and “delete.”

    Now, I have to allow all actions — including modify and delete, in order to allow someone to create a check.

  2. I agree with Chris that this patch makes check writing less secure. You should be able to differentiate between having permission to write and modify a check, the way it was before.

  3. Laura@User Review says:

    I'm getting the error "you cannot use more than one A/R or A/P account in the same transaction" in quickbooks?
    Really great post, enjoyed reading it. Thanks

  4. William Murphy says:

    To Chris and Keith regarding your reply to Charlie’s article.

    Be certain to send your ‘feedback’ to Intuit using the send feedback option under the Help Menu.

    I agree with you completely, why have the option under Enterprise of being able to set different levels of security for bank accounts and check writing if they are meaningless. But unless we ‘speak out’ about the things we ‘like’ or in this case ‘really dislike’ in new versions or ‘release’ updates, Intuit will follow the course with what the programming staff thinks best. But this year’s 2011 release also shows that Intuit will listen, and is willing to resolve problems to keep a majority of users happy and ‘buying’ new. So send that feedback!

    William “Bill” Murphy – Okla. City

    PS – Thanks Charlie for giving us not only your valuable insight into the QuickBooks’ products and changes, but a forum we can use to ‘hash-out’ the issues regarding same.

  5. J Nygaard says:

    I can’t get the R10 update to complete on my two HP Vista machines. I get a confusing message about how the update is trying to shut down all open all open QuickBooks components, but that I should maybe reboot the machine.

    Rebooting the machine does not help.

    Any ideas?

  6. Charlie says:

    By any chance do you also have QB 2011 installed on the same computer? I ran into that issue as well.

    With QuickBooks not running, run your Windows Task manager, look for “QBW32.EXE” in the “processes” tab. If it is there, select it and click “end process”. Then try installing the update.

  7. J Nygaard says:

    Thanks, Charlie!

    Your solution worked. I do also have 2011 installed on my machines, and once I killed that process, the R10 update install completed successfully.

    Thanks for your help!
    Jon Nygaard

  8. Charlie says:

    Yes, it was a copy of the QB 2011 program sitting in memory, the “fast startup” feature is probably enabled on your system. That creates that problem. I had just run into that earlier today…

  9. Charlie,

    That did the trick. Thanks! This has been driving me nuts for days!


  10. Mickey Shieldnight says:

    I’m still having system hangs when reconciling, either bank or cc accounts and I’m on R10 of 2010 …now what???

  11. Melissa says:


    I installed the automated R10 for QB2010 and when I print checks they come out blank. I have windows 7 and 64bit. I am the administrator and only user. Is there a fix for this?

  12. Charlie says:

    Melissa, I don’t have a ready answer for you. I’d need to have hands on your computer. Check with a local ProAdvisor. I’ve not run into that problem on my system (Windows 7 x64), and I don’t have a client who has seen it.

    You may try finding your QBPRINT.QBP file, rename it to QBPRINT.OLD, then restart QuickBooks. That is the printer setting file, and QB will create a new one. Sometimes the settings get a bit wonky. But that is just a shot in the dark…