QuickBooks Holiday Grinch

| December 21, 2010

It’s Christmas week here, when business SHOULD slow down, but it never seems to.  Rather than talk about new features (or bugs) in QuickBooks, or how to accomplish a particular task, I’m going to get on my soapbox and throw out some thoughts on things that have been bugging me. And, at the end, ask YOU some questions that I would really like some feedback on as I think about the upcoming year in this blog.I have been called a Grinch when it comes to technology advances, sometimes. Or perhaps a dinosaur, living in the past. I’m grumpy,  and outdated. I don’t own an iPhone, or any other kind of “smart” phone. I don’t own an iPad or an iAnything.

I would kind of like a Kindle, but I don’t have one. I still subscribe to a daily newspaper (two, in fact), I still buy paperback books (sometimes, I liked it better when they cost $0.50 or less), and I actually go to the library to check things out.

I’m still writing code to update some DOS based accounting programs that several hundred customers still use.

I love my desktop computer. I’m pretty much a nerd when it comes to that – 64 bit, 12 GB of RAM, several terabytes of storage, three monitors (if I can find a place to put the fourth I’ll add another). 

When it comes to QuickBooks, I’m looking for improvements that will speed up or improve the desktop program. Anything that makes it more useful, or work better, is a boon to me. I’m not thrilled with “Sync Manager” right now, as it makes me spend too much time trying to fix problems. Online apps are OK, but I would rather have most of them actually on my desktop so that I’m not dependent on an Internet connection, or the speed of my browser. I’m impatient – I have put a lot of money into making my desktop the fastest possible. I hate waiting for page refreshes from apps that only show me a part of my information.

Intuit has a major focus on developing mobile and web based apps. Information accessible from anywhere, even if I’m in a client office, even if I’m sitting in my car (not driving – that wouldn’t be safe). They want to use the Internet to get our data out into the cloud so it is readily accessible, and most of their major development efforts seem to be heading that direction. I attended a conference in their Texas offices last week where they talked about where they see business going over the next ten years, and it is very clear that they believe everything will be in the cloud, and everyone will be using mobile networks.

However, let’s look at the way I operate MY business, how the Internet has changed what I do. And I’ll admit right away that my business may not be like yours…

  • In the 80’s my software company paid for advertisements in trade magazines. Now I advertise in the Internet with a web page, blog, and so forth. 100% of my advertising budget is related to the Internet.
  • In the 80’s I was an exhibitor in anywhere from four to eight industry trade shows a year, traveling all across the country. Now I advertise in the Internet (etc.)
  • In the 80’s I had to visit my client’s office to install my software, or find a local dealer to install my software. Now my clients download it from the Internet, and if they need help I use a web program (GoToAssist currently) to log into their computer from my office.
  • In the 80’s if I wanted to make a presentation to a group of people in a business, I hauled my overhead projector and visited their business, or sometimes had them come to my office for a presentation. If there were several groups of people who needed to see the presentation I probably had to visit multiple sites, repeating the presentation. Now I can make presentations from my office, using tools like GoToMeeting to hold a webinar (and record it so let them see it again at their convenience).

What’s my point? The focus on getting my data into the cloud so that I can access it from anywhere DOESN’T DO ME ANY GOOD!. In the 80’s, before the Internet was widely used, I had to be out on the road all the time. I would have LOVED to have access to my information while on the road, as I was out of touch with my office far too long.

NOW – the Internet allows me to travel LESS than before. I can run my business entirely from my office. I don’t need access to my data through a smart phone or through a web browser. I need my data on my desktop and I need it NOW, quickly, because I’m managing all of these processes at Internet speed.

There are many businesses that don’t operate this way. Many kinds of business have to make a client visit (hard to fix that air conditioner through the Internet). And, many people love being “connected” all the time, carrying their smart phone with them so that clients can reach them anytime, anywhere. So I understand that being able to access your QuickBooks data from the Internet is a real boon to some people. BUT, for me, and for many of the clients that I work with, there isn’t a need. I also have clients who CAN’T use their data this way, either due to security restrictions or because they are in rural areas that don’t have reliable Internet service.

The push to have anywhere – anytime access to your data is valid, but I don’t like to see it come at the expense of the Desktop. I need my desktop to work fast and flexibly. Desktop software still presents a user with a richer user interface (there is the nerd in me speaking again) and faster data access than I can get through the Internet. This certainly could change in the future, but I just don’t see that happening right away.

So, Intuit, please DO NOT forget us!

  • Don’t move ALL of your development effort into cloud apps.
  • Don’t abandon the desktop programming interface (the “SDK”) in favor of the online programming interface (“IPP”).
  • Don’t force me to Sync my data into the cloud to be able to use the fancy new bells and whistles.
  • Remember, a lot of your customers still rely on and trust their desktop computers, so don’t abandon us. We are the people who supported you and made you the giant company that you are today.

I’ll get off my soapbox now.

Looking To The Future Of This Blog

I would like to thank all my subscribers for your continuing support, and I hope that you all have a wonderful, joyful and safe holiday season!

The new year is approaching rapidly, and there will be some exciting changes coming to this blog early next year. When I started Practical QuickBooks my intent was to just have a place to hold the common answers that I was entering in the Intuit Community Forums, so that I didn’t have to retype the answers multiple times.

The blog  has grown from a sideline to be a significant part of what I do. I’ve expanded from simple “how to” answers to include product reviews, notices of updates and new features in QuickBooks, technical deep dives, bug workarounds and resolutions, and an occasional stand on my soapbox so I can gripe about things. My readers include new QuickBooks users, experienced users, ProAdvisors, and probably quite a few Intuit employees.

So, looking forward, I would love to get your comments about what kinds of articles you would like to see in the blog. What are you looking for, as a subscriber? More product reviews? More “how to” articles? Features for ProAdvisors, or end users? Shall I remain focused on the desktop version of QuickBooks, or should I start branching out into other Intuit products, or even business solutions that don’t relate to QuickBooks?

I’ll have more resources in the coming year, and I’ll be expanding my efforts, so let me know what YOU are interested in.  Leave a comment here, or feel free to make suggestions via email (my address is in the “About” page).


Share This Article

Category: General Tips

About the Author (Author Profile)

Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70’s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor.

Share This Article

Comments (34)

Trackback URL | Comments RSS Feed

Sites That Link to this Post

  1. Scott Cook and the Future of QuickBooks : QuickBooks and Beyond | March 30, 2011
  1. Karl Magnuson says:

    Thanks for your soapbox bit. The cloud is fine, but universal broadband is a dream, not a reality.
    Sync Mgr, Data Protect are not my favorite developments either. Having an issue with auto updates in QB PAE 2011 that isn’t going away. Intuit does not know how I like to run my business or manage my technology better than I do, nor how many of my clients feel about the cloud and ‘improvements’ to QB. Maintenance and security issues are best dealt with by the end-user where they live.

    I think your blog focus should be on QuickBooks…with a heavy emphasis on the kind of stuff you post on Advisor forums. I value your opinion and your knowledge of the guts of QB. I get your blog on Google Reader(a perfectly fine use of the cloud).

    Thanks again for your stint on the soapbox. I totally agree with you.

    Merry Christmas and stuff,

  2. Caribbean says:

    You’re entitled to your opinion, and I respect that. But like all companies, “different strokes for different folks” does apply. I live and work in the Caribbean and have clients all over the world. Albeit, I don’t use Quickbooks for all of them (Xero is quickly becoming my favorite solution), but a simple logmein free subscription seem to do the trick for most support issues.

    Although I do own iPads, iPhones and iMacs I agree they are mostly toys. All real work is done from the office and emails and logmein sessions (in an emergency) are completed on the iPhone/iPad. All my reading is done on the iPad (with all docs synced via dropbox).

    I agree they shouldn’t drop all desktop development, but developing in the ‘cloud’ is important. To be honest, if QB had a decent online application I probably wouldn’t have invested so heavily in Xero. But I like it so far (and so do my clients). Full disclosure, I don’t work for them, nor am I affiliated.

    Bottom line, the future is moving toward online accessibility and no one is going to stop it. It’s nice to have opinions, and it only helps us by reading and appreciated them. Good on you for reporting on your feelings, although some may not agree (or work the same).

    It’s nice you’re spending time on this site and we all appreciate it.

    Merry Christmas, Mr Grinch! 🙂

  3. Charlie, I’m with you on your rant. I don’t own an iAnything. I spend most of my time at my desktop computer. I often wonder about the direction of QuickBooks. Are they basing the mobile initiatives based on surveys of what customers are doing, or on what the QuickBooks Techies want? None of my clients use these new features.

    While I like the idea of having everything in the cloud, I spend more time with the problems that my few clients have that are using a hosted QuickBooks solution than on all the many that are using a desktop solution. The hosted solutions always seem to have a hardware meltdown two hours before their scheduled backup, thereby losing the last days transactions. And of course that is always my fault!

  4. Adam Gilbee says:

    Looking after our IT resources at our company I have to say I love cloud computing. Its advantages lie in sharing information and being able to access it anywhere. It is also handy when your loved desktop dies taking all the data and software with it, with cloud computing just login from somewhere else.

    HOWEVER I agree when it comes to Quickbooks. Our Quickbooks files are already large and slow to access at times, via the internet this would only take longer. Most of the work you do is from the office anyway, would only need to access reports via internet.

    I am involved with a number of community/sporting groups and have used Quickbooks to keep there relatively simple accounts. With club treasurers often changing in clubs it would be handy to just give the new treasurer the login details to a cloud based system rather than having to get Quickbooks installed on there PC and copying files accross.

    I cant see the practicallity of using a cloud based Quickbooks for a large company, though is handy for personal or small organisations.

    Merry Christmas from Downunder

  5. William "Bill" Murphy says:

    Charlie – What’s the old saying, “It’s my party…..”, well this Blog is yours and you certainly have the right to voice your opinions, and absolutely none of us would expect you to do any less.

    While I am a ‘desktop/server’ based kind-of-guy as well, I have come to embrace some of the new technology, like the QB Sync Manager because I do think that is the migratory pattern Intuit (and many software companies) are going…..afterall, why sell you software for $229 every 3 years if they can fool you into buying a cloud app for $19.95 a month (forever) and of course that $19.95 will sooner or later be $20.95, etc. etc.

    But the number one reason I am embracing many of thoe newer technologies and APPs is because that is what my ‘Clients’ are demanding, and if I am going to stay in the business of ‘supporting’ my clients, then I must not only be aware, but at least somewhat ‘savy’ with the technologies my clients want me to sell, implement and support for them.

    So while I do not necessarily make too much use of many of the newer Intuit (and other) Technologies [although I must admit running a credit-card through the swipe on my phone via Intuit’s Go Payment, when leaving a client’s office after a support-call is ‘wonderful’], I do think that if we are going function as QuickBooks ProAdvisors we must be ready to not only support the desktop/server based application (in all its various forms and cofigurations) but all the bells-n-whistles that go right along with it……because sooner or later, some Client going to expect it.


    William “Bill” Murphy – Oklahoma City

  6. Hi Charlie:

    Well, you don’t sound like a dinosaur to me. I still like reading and holding a newspaper too. I do have a Kindle and I like it, but there is something to be said for holding a book too.

    As for cloud accounting, I like the desktop too! I keep going back to the outages this summer and all of the grief it caused. I do, however, believe it is the wave of the future and some day, desktop will go away and all accounting will be web based.

    I look at some of my younge friends from my running group. We ran a marathon (I ran the Half) and the 30 year old’s were texting while running! I don’t even bring any gadgets when I run. I like to enjoy my surroundings and clear my head.

    And I agree with the other posters, keep your blog as is. It is so informative. It is like we have this “spy” on the inside.

    Merry Christmas!

  7. Jeff Maltby says:


    I’m a QuickBooks partner down here in Aus. I love the program. And I love your blogs.

    I have shared a couple of your blog posts with other Aussie collegues. The post on the TLG file was just first rate and I have won a fight with a senior tecko at QB Australia and in a public forum as well on how to reduce the file size. I have this exaulted knowledge because of you. So many thanks.

    Also was it from you that I saw a bit regarding DB File Fragments recently? Well yesterday I was able to big note myself to a client re the TLG file [which was 1.5 (470 Mgb’s) times the QBW file] and the DB fragments were out to 307. So filxed both probs and smiles all round. So thanks again.

    For me keep doing what you are doing. It’s great as well as the new stuff. I’ll just continue to learn from you.

    Re QB on line – just love it! Where appropriate I get a client onto it. Makes my life so easy. Support from a technical and financial reporting to client gets done on screen.

    For Remote support I use a German product called Team Viewer. http://www.teamviewer.com Really fast and clients like the ease and response. Also from the same set up they can support their collegues in the same way. Just win / win all round.

    Do have a happy Christmas & a safe new year.


  8. Faye says:

    Charlie…we love you! I also prefer and work on the desktop in the day to day world :o)

    I love your input.

    Merry Christmas and Happy New Year guy!

    I could say your fan but will say your friend.

  9. Charlie says:

    Let me clarify a few things, folks:
    -I’m not saying that Cloud Computing and remote apps are bad. There are many things that make a LOT of sense to be done that way, and many situations where it is required. What I AM saying is that I don’t want them to focus ALL of their attention on remote development while leaving the desktop in the lurch. There are many cases where we need enhancements on the desktop. The QB 2011 release was nice, in that there WERE desktop improvements, it wasn’t just all Cloud stuff – I want that to continue.

    -As a ProAdvisor I certainly spend time in looking at the Cloud/Mobile solutions to support those of my clients who need it. And I’ll probably be writing more about those kinds of things in the future.

    -And, buried at the bottom – I really DO want feedback on the kinds of articles that should be included. A whole bunch of the recent posts have been about the new features, and then the bug releases that always follow. That makes sense, it happens every year. That means fewer “how to” articles- and I lose subscribers when I focus on just one area too much. SO, I’m really looking for comments on WHAT KINDS of articles everyone would like to see here. More “cloud” computing? More opinions? Practice Management? Non-QuickBooks (but ProAdvisor related) products? Product reviews? Or What? I can’t characterize the types of subscribers that I have based on subscriptions via RSS, or email addresses – so I’m looking for thoughts on what my subscribers want to see…


  10. Graeme Leo says:

    I am convinced that eventually most services will be via the cloud. The cost of maintaining desktop versions of products will dissuade companies producing them. So I am convinced that cloud computing will dominate, it is just a matter of how fast the changes occur. In terms of richness of desktop apps, just take a look at what Google can do through HTML 5 and Chrome browser, you can hardly tell it isn’t desktop. Drag and drop, drawing apps etc all under HTML 5 are something to behold.
    The concern for the desktop is how complex it has become and the increasing difficulty to integrate applications for a total end-to-end office process, CRM – Accounting – ERP. Absolutely web based apps under SaaS will dramatically reduce the TOC. I don’t think that large SaaS providers will be able to capture data and hence their customers as readily as might be feared. I don’t see the strategy of trying to charge customers for everything that moves will work. The competative marketplace will prevail as much under SaaS as it does for the desktop.

  11. Charlie says:

    Jeff – I am currently using GoToAssist for remote support (after trying several other products) and it works extremely well for me. However, TeamViewer is on my list to review, hopefully before the end of next month.

    This is an example of a product I would like to review, that isn’t strictly QuickBooks.

  12. Jeff Maltby says:


    Re Team Viewer

    Very easy to install.
    Very easy to tell client step by step install instructions over the mobile [cell] phone while I’m driving.
    Easy to use from both ends.
    Easy to set up client base in TV.
    Easy to setup for Windows startup and out of hours remote log in.
    Simple to complex passwords.

    I gotta go earn a buck.


  13. “the Internet allows me to travel LESS than before”

    Charlie, I love this insight! Thanks for your rant, you raise some good points. I really appreciate your thoughtful posts, news on new features and work-arounds, and the peek into the guts of QuickBooks. I would like to see some reviews with the same “pull back the curtain” approach on other software closely related to QuickBooks. And examples of how people are using QuickBooks in interesting ways if you have them. If you think it would be helpful, you might also expand your comments to include the environment that QuickBooks lives in – for instance how much of a difference does it make to run QB with a 12 Gb RAM system vs 8 Gb or 4? What lesser-known hardware/peripherals/software/apps/websites do you think enhance the QuickBooks user’s experience or a Pro-Advisor’s skills? What’s your take on other software and services from Intuit, such as QuickBase, Mint.com or IPN? And what features would or do make your work life easier now that you are more deskbound? Like the multiple monitors – how do you make that work for you? I have two and definitely want three, and I’d go for four to six in a heartbeat if I could! But I’m constantly having to move and size windows that don’t pop up where I want them to.

    ps – anyone that shares as much as you do is not a grinch.
    Merry Christmas!

  14. Michele says:

    As an Independent/Single person office, I am already at the mercy of too many IT people. The LAST thing I need is to be at the mercy of more IT people, technology that has already been proven to be less than reliable, AND my Internet provider. I recognize that there are those who “embrace” the cloud concept, and that it “could” be the wave of the future, but it is NOT for everyone. As long as there remains a supported desktop option for those of us who have had less than stellar experiences with “the cloud” applications, and are not impressed with the on-line version of QB, I say go for it. PLEASE, just don’t ignore those who prefer their trusted, reliable, working desktop applications. I, too, do not introduce new offerings from Intuit until I have a chance to test them, or hear from other trusted ProAdvisors, that all of the “kinks” are worked out.

    Thank you, Charlie…..

  15. Cliff says:

    I really enjoy coming to your blog. I really don’t have any suggestions for changes. Your in depth product reviews are always great.

    Not sure how this would work, but I would love to have someone from Intuit provide periodic question/answer sessions on your blog. QB is often a very frustrating program to deal with because it is not a truly customizable program. There are so many little tweaks that could make QB soooo much better. I keep scratching my thinning hair on my head wondering why Intuit isn’t making these “obvious” improvements. Any insights into how/why Intuit does what they do would be extremely interesting.

  16. Lyn Barr says:

    I am an applications consultant who supports both QuickBooks and QuickBase, as well as a few Microsoft products.

    I use your blog to read up on new features, and to see how you handle certain limitations of the software. So in other words, I like your reviews as well as your How-To’s.

    Oftentimes, I’m too busy supporting clients to read up on the newest information, so I rely on your blog as a sort of Cliff Notes on all the key data I may have missed or not yet had time to read.

    As for the Kindle – I sold my Kindle to buy a Nook, and there are pros & cons to each. If you’re an avid reader, I’d say the Kindle is probably a better choice. If you’re an avid reader as well as a techie or gadget-guy (which you don’t seem to be), I’d say you should go with the Nook.

    I love your blog, and your opinions, Charlie. Keep ’em coming!

  17. robin says:

    Hello, the articles that I’d like to see are the ‘how to’ that provide tips & tricks. I particularly like the ones that provide work arounds for common problems that Quickbooks does not have an sytem in place for.
    Thanks, Robin

  18. I’ve simply a user of Quickbooks – not a developer or advisor. I’ve been using the same file since 02/1996 so I feel I know it very well! However, your in-depth coverage of new features and interface tweaks helps me take full advantage of what Quickbooks can do.

    Since you’re asking for our input, I would appreciate reviews of some 3rd party products that work with Quickbooks – it is really hard to find reviews that discuss both the pros and cons of various products. Here’s a short list of products that I’ve specifically wondered about:
    * IA Modules integrated website
    * Personable (I know you looked at this previously, but how does their new 2010 version stack up?)
    * Cabinet NG – another document management solution for Quickbooks.
    * Nelix Transax integrated credit card processing – Innovative Merchant Services is more expensive than some other processors and doesn’t offer as many features. Specifically, how tight is the integration? Do payments get applied to invoices and get listed in the “Make Deposits” list?

    As I mentioned earlier, I especially appreciate the focus on new features – especially those little tweaks that for some reason Intuit never mentions to us! Thanks, Charlie.

  19. Charlie – I’m with you on your rant! While I think cloud computing has its advantages and should be developed, there is something to be said for owning your own software and being responsible for your own computer system. It is downright scary to have all your financial data floating around on someone else’s cloud. Again, look at the problems experienced this summer. That is said not to beat up Intuit – I love the company – but to have us all aware of what we are doing. While it is great for a business owner to being able to access a client’s acocunt from the car before walking into his office, do we really want to “do accounting” from our IPhones? Thank you so much for your blog. It is one of the few I subscribe to and I always read yours. I know you speak the truth!

  20. Fred Huebner says:

    Charlie – love your blog, it’s one of the few I read, and I agree with Chris Solberg. I’m sure many of us increasingly burn a lot of hours trying 3rd party integration products that somehow end up not being a good fit. Or they may not provide enough function for the price/effort. Commercial reviews that accept advertising never seem to warn about the negatives. Remote access, data input and credit card processing seem to be fertile areas. Thanks for the service.

  21. Charlie says:

    Fred – for full disclosure (and this is stated in my “About” page as well) – I do accept advertising from vendors (there are ads on this page as you can see), and I might review their products (I’m looking at Bill.com and Nelix currently). I also participate in “affiliate” programs on occasion (my Intuit ad on this page is an affiliate ad, for example). So, I do accept fees from companies whose products I might review. HOWEVER, having said that, if you look at my reviews you will see that I don’t sugar coat them, I don’t gloss over defects. I do earn income from this blog, but I hope that everyone understands that I give honest reviews. If there is a problem, I’ll point it out.

  22. Charlie says:

    I’ll add that for those vendors who I have criticisms of, I often end up talking to them about the defects or shortcomings, and in some cases work with them to figure out what changes they can make…

  23. Charlie,

    For the foreseeable future, I am with you concerning desktop. I, too, travel ‘less’ due to internet / remote servicing capabilities. My major concern with cloud, at this time, is control of my environment. My desktop is set up to suit me and gets updated / changed to suit my (and my clients) needs. Cloud, so far, wants me to cede too much control to it.

    BTW – I enjoy / learn a lot from your blog and am content to follow your lead in terms of content.

  24. Rustler says:

    You’ve known for a long time I am against cloud computing, but you are right the move is headed that way.

    I’d like to see something about how intuit protects the data. I am especially interested in things like account numbers for checking and credit cards as well as 1099 tax ID numbers (some of which are SSAN’s). And let’s not forget bank login and passwords for those who download transactions.

    Recently the credit cards implemented new regulations concerning passwords and frequency of changing them. I have to wonder why, with the financial information of countless companies sequestered in one place, intuit is not required to do something similar.

    If banks can be hacked and SSAN’s and CC numbers stolen, so can intuit’s web site.

  25. Kathy Ivens says:


    The expression “you took the words out of my mouth” fits your blog article – I’m a clone of the person you described. I qualify as a “full fledged geek” because my professional history is tied up with expertise in operating systems and hardware. I’ve written books and articles aimed at “high-end” IT professionals and I’m a contributing editor to the geekiest magazine for IT Pros.

    And yet, I don’t own an Ianything either, nor will I. I don’t need the geeky gadgets for my business ventures, and, just as important, I want to be away from computers when I’m away from my computers – it’s a lifestyle thing called “having a life” for me. My cell phone stays off because its use is for calling AAA if my car breaks down (I charge it about every month and a half or so). It won’t support texting, and I never check the voice mail. (One difference between us is that I don’t subscribe to newspapers any more because I got tired of having to bundle up and slide down 100′ of icy driveway to get the papers in the winter – and the online papers are refreshed every 20 minutes so the news is “newsier”. And I can print the NY Times puzzle from the online version).

    I, like you, don’t mind seeing Intuit move to the cloud, but I agree that desktop options should remain. I find working on the desktop options faster, and Intuit is not one of the companies that manages to avoid down time. Power failures and disasters shouldn’t bring a server down because the way to run a server is to have an alternate location a thousand miles away with data streaming there constantly so if the world collapses where your server is, you can switch to the other server in a couple of seconds – I’ve tested and written about these software solutions and they work beautifully, so I don’t understand why Intuit hasn’t adopted this paradigm.

    I also agree that add-ons developed with the SDK seem to be better, more reliable, and easier for beginners to navigate than the format Intuit has adopted.

    RE: Where should you go with your blog? I’d love to see you look at add-ons, explain how they work, explain how to get the best use of them (and I include the Intuit cloud add-ons in this). There are so many add-ons out there, and so many businesses that either need them desperately or could use them to run their businesses more efficiently. It’s so difficult for users to judge these things, and a good, deep, explanation would help all of us select the appropriate tools to enhance our data bank and reporting needs. Your knowledge of the programming side of things would make your comments sooooo relevant.

    Kathy Ivens

  26. Julia says:


    Your blog is very informative and I rely on it quite a bit. A good addition to your blog would be discussing QB Add-ons. Recently, I had a client that was about to stop using QB and go to a cloud computing software because the data entry of expenses was becoming time consuming. I tried finding information about add-on in your blogs but didn’t find anything. You are my “go to person” whenever I’m trying to get information on anything QB related.

    Keep up the good work!

  27. Will Stanton says:

    Charlie: Thank you for your Blog and your Rant. I don’t use “cloud” computing for my one man business for many reasons: 1] Monthly costs vs. Software Purchase [don’t use online services so don’t “upgrade” unless new features].
    2. Security- Rustler said it well
    3. High Speed Internet Service- is not always affordable nor even available in many areas.
    In terms of your blog- I would like to see more emphasis on “Features” that are removed by a New Version [such as the wonderful “Ask a Question” box on every Window in QB 2006 now gone in 2010 [I don’t know about years in between]. Also, I would like to see more reviews for features specific to the Contractor’s Version [example: I heard about new “Change Order” feature of Premier but never read a review so was shocked to find this a useless and annoying feature that I can not turn off].
    Thanks again for Your Blog, and Happy Holidays

    • Charlie says:

      Will, it is harder to list things that were removed – we have to notice that they were removed, and Intuit rarely points these things out. It is hard enough to list the things they ADDED – even their own marketing people don’t get a comprehensive list. But, I’ll keep that in mind.

  28. Wayne says:

    Yes! Intuit please listen to Charlie. Online is fine, but don’t forget the desktop.

    Thanks for your articles.

  29. Olive Murphy says:

    Enjoy your blog. Keep us informed about the releases. I really depend on you and the Sleeter group to alert me of issues in new releases and the annual versions of Quickbooks. Would enjoy your unbiased take on any addon Quickbooks programs that you like or dislike and why. Again thanks for your blog; keep it going.

  30. Eddard says:

    Hi Charlie,

    I always enjoy checking your blog. I work for an outsourced call center that support QBES, and I have turned to your blog for many things that just do not exist even in Intuit’s database. Thank you for what you do and how you do it.

    Moving forward I would love to see the same thing. Desktop quickbooks, third party reviews (like the one for qqube) and helpful workarounds for novices and experts alike. All the cloud based apps are a fad, and Intuit hopefully still sticks to their big guns, small/medium American Enterprise.

    I know it is a little late, considering its already Febuary, but happy new year and may it bring you joy.

    – Eddard Stark

  31. penny says:

    i have found your how-to articles to be extremely helpful!

  32. Charlie says:

    Penny, thank you.

    And to everyone who has enjoyed this blog and my rants, please note that I’m moving on to another blog, QuickBooks and Beyond (http://www.sleeter.com/blog/ ). That is where I’ll be posting my new material. Hope to see you there!