QuickBooks 2020 R9 Released

| November 13, 2020

Intuit has released QuickBooks 2020 R9, which fixes a few bugs, changes a few things, and adds a few new features.

This update should be available via automatic updates, as well as at the QuickBooks Update site.

  • Show Password: You now have the option of showing your password as you type it in, which helps if you have complicated passwords. It also helps if you are trying to remember what the dang password is now that they force you to change it every 90 days, regardless of how you would like it to work (I’m not bitter, I just can’t let go of that…)
  • If you are using QuickBooks Payments you can request to deposit customer payments into your bank account “in minutes”. I haven’t looked into this yet, other services that do this will do so for a higher fee. I don’t know if Intuit is going to do that. So, check the details before you set this up.
  • Ramping up the requirement to have an Intuit Account, the Admin user is now asked to re-login to that account every 150 days. I don’t know what the value is here, to the user.
  • Upgrade: In the past, “upgrade” in Intuit terminology was moving from one year of product to the next, like moving from 2020 to 2021. Intuit will now highlight “new and relevant features” at the “point of use/need”. Sounds like an annoying advertisement for upgrading to the new product. I hate it when they introduce in-product advertising, every time they do this it creates extra hassles for the user.

Bug Fixes in QuickBooks 2020 R9

  • In customer reports, Intuit fixed a problem that resulted in incorrect values showing in the aging column for an invoice under certain circumstances.
  • A problem was fixed in QuickBooks Messenger that made links inactive.


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Category: QuickBooks 2020

About the Author (Author Profile)

Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70’s, focusing on inventory and accounting software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor.

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Comments (3)

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  1. Bridget Doyle says:

    I am sorry my comment is on an old article of yours regarding the QBDataServiceUser. We used QB desktop and then a couple years ago switched to a remote server hosted QB Enterprise. Last month I was cleaning up my pc and tried to uninstall the desktop version. It not only did not uninstall but created user QBDataServiceUser23 and gave it admin rights. This is my PC (I am the only one who uses it) and it took the rights away from me and gave it to this “user” with a password. I was on all day with QB support and they gave up and told me it was my issue (a computer security issue). Is there any light you can shed on how to get rid of this “user”. I cannot even allow anyone to remote in as it requires admin access which I no longer have.

    • Charlie says:

      I don’t have an answer for you, Bridget, my apologies. I’m checking with someone who might have an answer, but he generally is slow to respond. If I get an answer, or a referral to someone who can help, I’ll let you know.

    • Charlie says:

      Here are some steps to try, although I can’t say if this will work in your case. I tested it here, and I was successful on my test system. I can’t say if it there is something different on your system. These steps were provided to me by a good friend and outstanding QuickBooks expert, William Murphy.

      1. Close QuickBooks.
      2. On your keyboard, press Windows key+R to bring up the Run window.
      3. Type services.msc, then press Enter.
      4. Right-click the QBDataServiceUser23 service, then choose Properties.
      5. Go to the Log On tab, then set the service to This Account.
      Note: Do not select Local System. Only some set-ups allow it to work on Local System.
      6. Delete qbdataserviceuser23:
      a. On your keyboard, press Windows key+R to open the Run window.
      b. Type Control Panel, then select OK.
      c. Select User Accounts, then Remove user account.
      d. Select the qbdataserviceuser23 that matches your version, then Delete.

      Again, this might not work. If it doesn’t work, or if these instructions are too technical for you, then you’ll have to go to a consultant who can help you for a fee. These kinds of things are very, very difficult to diagnose through comments in blog articles (and, I’m not in the business of doing consulting, any more). I would suggest that you talk to Mario Nowogrodzki at https://mendelsonconsulting.com/, an absolutely excellent QuickBooks expert.